• Increased new charter client incremental charter sales revenue by 50% year over year• Developed sales plan for secondary market achieving 100% revenue growth year over year• Perform accounting functions of booking business including deposits, payments and collection efforts for balance due situations• Communicate with operations/dispatch and maintenance departments to ensure seamless transition from the point of sale to trip completion• Demonstrated aptitude for problem solving to determine solutions and itineraries for customers • Mine for new business based on market knowledge and company objectives in order to meet revenue goals

• DOT Pre trip bus inspections• Provide safe transportation of passengers to charter destinations• Maintain driver’s log according to DOT requirements• Assist in new hire driver training• Coordinate and supervise convention shuttle operation

• Schedule and counsel over 70 motorcoach operators• Assign equipment to fulfil needs and requirements• Schedule and coordinate service and maintenance• Coordinate logistics for OTR trips• Screen and review applicants for drivers• Respond and coordinate response to service interruptions• Instruct drivers through troubleshooting maintenance problems• Coordinate fleet schedule to maximize utilization and profitability• Communicate fleet availability to sales team

• Manage, train and create development plans for Sales Consultants at $90 million year dealership• Developed merchandising plan to improve lot quality by 10%• Facilitate daily sales training meetings • Drive resolutions to customer inquiries and concerns• Manage sales floor interactions with consultants and customers at dealership to drive sales• Interact with all departments to maximize cars available for sales lot and drive appraisal buys• Partner with financial institutions daily to drive sales

• Increased revenue by20-60% at each location, by establishing sales, marketing and customer service goals• Established new rental locations at Airport FBO, dealerships and agency locations in body shops• Develop and commence new corporate and insurance account sales plans• Increased monthly fleet utilization year over year by 10%, increasing the profitability of stores • Motivated and devloped succession bench of talent for Location Managers• Consistent monthly customer service survey metrics ranking in the top 10% • Monthly review of financial statements with staff to initiate cost savings and promote employee development• Manage training schedules and attendance calendars

• DOT Pre trip bus inspections• Provide safe transportation of passengers to charter destinations• Maintain driver’s log according to DOT requirements• Assist in new hire driver training• Coordinate and supervise convention shuttle operations