Business and technical partner with more than one decades of experience in the management of effective IT Client Support Services first in France, Spain, Italy and UAE in a global acting company.- Collaborative leader with the ability to execute on stated objectives and strong customer service orientation, high creative will, deep understanding of market trends and high affinity for technology.- More than 10 years of experience in the management of international and interdisciplinary teams. - Global deployment of Canon uniFLOW solution with secure print.- Design and implement digital signage solution in many countries.- Successful implementation of new Site in Dubai and his extension 2 years after. - Design and implementation of a new concept user oriented “Open Doors” which improves the IT knowledge for the users and improve their productivity.- Experienced in managing budget and in remote vendor governance.- Deep knowledge of IT Hardware, Infrastructure, Peripherals- and Standard Software Application. - ITIL V3 certified