Frederic Gerbaud Email & Phone Number

France

Fieldcode is a field service management (FSM) software created from 20 years of global field service expertise with the highest customer service standards working towards climate positivity. Simple to use: in one hour and few clicks you can benefit from an innovative set of features to control and simplify the complexity of your field service workflow. With a unique "pay per event" model, we are committed to provide a cost-cutting FSM with highly configurable features.Contact me for… Show more Fieldcode is a field service management (FSM) software created from 20 years of global field service expertise with the highest customer service standards working towards climate positivity. Simple to use: in one hour and few clicks you can benefit from an innovative set of features to control and simplify the complexity of your field service workflow. With a unique "pay per event" model, we are committed to provide a cost-cutting FSM with highly configurable features.Contact me for more information orrequest at demo at https://fieldcode.com/en/contact-us/request-demo Show less

Malakoff, Île-De-France, France

In this role, main achievement was to increase Hemmersbach visibility and unique DaaS capabilities in specific geographies and major key accounts wins in France (insurance and telecom sector).Hemmersbach today is 50+subsidiaries worldwide, with a unique global workflow systems delivering products and services in over 190 countries, acting as delivery engine for the major IT System Integrators and Manufacturers.

Paris Area, France

Main areas on responsibility: company general management, strategy development in accordance with HQ, operational supervision with local and central SDM (Service Delivery Managers), organizational change, financial control and quality management.Including legal and fiscal representation towards official authorities.In parallel with the GM role, main challenge has been to cope with company exceptional growth and ensure resource planning & staffing, both internal, providers and… Show more Main areas on responsibility: company general management, strategy development in accordance with HQ, operational supervision with local and central SDM (Service Delivery Managers), organizational change, financial control and quality management.Including legal and fiscal representation towards official authorities.In parallel with the GM role, main challenge has been to cope with company exceptional growth and ensure resource planning & staffing, both internal, providers and suppliers:+ 20% in average turnover-growth per year since creation. Show less

Le Mans

Company general management, strategy development in coordination with HQ, operational supervision with local and central SDM (Service Delivery Managers), organizational change, financial control and quality management.Also includes legal and fiscal representation.

Le Mans

Country and Service Manager. Managed the ramp-up phase, implementing a call-center (which eventually grew up to 40 positions), a service repair facility with 15 permanent technicians and a Logistics department managing repairs and swaps of End-User Consumer Electronics devices over all France.Also responsible for negotiation and implementation of Service Contracts with major France retail companies (Auchan, Fnac, Planet Saturn).In charge of implementing HQ policies and new projects such… Show more Country and Service Manager. Managed the ramp-up phase, implementing a call-center (which eventually grew up to 40 positions), a service repair facility with 15 permanent technicians and a Logistics department managing repairs and swaps of End-User Consumer Electronics devices over all France.Also responsible for negotiation and implementation of Service Contracts with major France retail companies (Auchan, Fnac, Planet Saturn).In charge of implementing HQ policies and new projects such as SAP implementation, central repair organization, call-center overflow. Show less

Sablé Sur Sarthe

Export Sales Manager for a TV factory (when TV was still bulky, made of glass and 10 Kg weight) daughter company of a Hong-Kong based Electronics firm.Responsible for customer accounts in main European countries, from small dealers to Distribution Groups.

Sao Paulo, Brazil

Worked for the French Foreign Trade Commission in Sao Paulo (Brazil) as IT local support manager.Responsible for a monthly newsletter on Brazilian economics activities aimed at promoting French business in Brazil.Specific market analysis on-demand from French export companies.IT Support for end-users.

Msg, Business Administration

DEUG Sciences Economiques MSG Maitrise de Sciences de Gestion

Education record

Bac D.

Education record