Sales● Qualify and close potential clients● Negotiate and quote technical B2B contracts for licensing of SaaS products● Negotiate and quote technical B2B contracts for licensing of ticketing software● Coordinate and quote events (material, software, manpower, exchange of visibility)● Development partnership agreements● Build and maintain partner relationships● Maintain, manage existing customers and upsellContinuous improvement● Implement a RACI● Implement workflow between sales and project management● Create procedures and training on how to use the CRM

Strategy● Develop a social media strategy and plan● Create, edit, and schedule content for TikTok and Instagram

Strategy and Business Development● Identify, evaluate, and develop growth opportunities for new service offerings, capabilities and partnershipsfor the company● Contact prospects and evaluate work and partnership potentialMarketing and Sales● Develop the brand through social media and partnership● Develop and manage social media content● Support digital marketing initiatives: content strategy, public relations and digital advertising

Proactive service delivery● Monitor customer IT infrastructures● Act as a trusted advisor for all updates and best practices● Organize quarterly meetings● Uncover new sales opportunities● Manage opportunities in our CRM system● Educate channel partners on technical proactive services

● Manage reception of orders using SAP● Coordinate the receipt of equipment● Coordinate resources for installation projects● Manage projects in our CRM system (Salesforce)

Manage installation projects of commercial/residential A/C units● Budgeting and invoicing of installation projects and services● Quote repairs and manage technicians’ schedule● Maintain customer relationships to create repeat business