Frederic Maille Email and Phone Number
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30 years of Customer Satisfaction Experience, among fast growing and dynamic international environments, acting in management roles to develop efficient organisations for successful businesses with engaged people and happy customers:- Design, Develop, Execute strategies made of specific action plans- Simplify, adapt processes to increase organisations' efficiency- Grow results through productivity & performance analysis and monitoring- Increase people skills, motivation, retention through training, development, coaching, career plans- Stimulate interactions, create sustainable partnerships & synergies with customers and counterparts- Ensure service quality, compliance, resources alignment through continuous improvement focus - Innovate & collaborate to expand the market and generate new business opportunities- Drive high standards to exceed challenging goals and to accompany the change at all levels... in collaborative, cross-cultural and cross-functions environments.
Francofa Eurodis
View- Website:
- francofa-eurodis.fr
- Employees:
- 200
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Directeur Marketing Client And Business DevelopmentFrancofa EurodisFrance
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Directeur Marketing Client & Business DevelopmentFrancofa Eurodis Jan 2021 - PresentNeuilly-Plaisance, Île-De-France, FranceDistributeur spécialiste, leader des solutions de systèmes de communication, de sécurité et de confort encourants faibles. Pôle d'expertise multi-métiers unique, nous sélectionnons et proposons à une clientèle d'installateurs professionnels les meilleures solutions du marché et les technologies à l'avant-garde de l'innovation, partout en France.
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Commercial DirectorIwg Plc Sep 2018 - Dec 2020Deliver best in class service to customers with trained and motivated Teams.Scope 25 centres - 49K sqm - 3,5€M/month. Actual 2019 results: - Achieved best in class 83% occupancy (+7% vs LY) with efficient Roadmap execution- Increased by +65% the revenue vs LY with motivated and trained people- Grew by +70% the sales leads generation vs LY with high network stimulation- Developped by +20% customer coopted opportunities by proving customer centric mindset- Achieved 75%… Show more Deliver best in class service to customers with trained and motivated Teams.Scope 25 centres - 49K sqm - 3,5€M/month. Actual 2019 results: - Achieved best in class 83% occupancy (+7% vs LY) with efficient Roadmap execution- Increased by +65% the revenue vs LY with motivated and trained people- Grew by +70% the sales leads generation vs LY with high network stimulation- Developped by +20% customer coopted opportunities by proving customer centric mindset- Achieved 75% in customer retention with top service quality & customer satisfaction (NPS > 60)- Expanded the network by +60% in sqm with new centers opening in 2019. Show less -
Group Business Development DirectorMobilitas Jun 2017 - Aug 2018Align and structure a cross-sectors and multicultural organisation to develop synergies and organic growth.Scope Worldwide, 94 countries:- Gained +20% in sales efficiency by implementing a CRM to monitor activities and synergies- Won +50% tenders by setting a structured and efficient organisation- Generated +10% of added value sales leads with a cross & up selling approach and partnerships- Developped and implemented training programs for sales reps and managers- Put in… Show more Align and structure a cross-sectors and multicultural organisation to develop synergies and organic growth.Scope Worldwide, 94 countries:- Gained +20% in sales efficiency by implementing a CRM to monitor activities and synergies- Won +50% tenders by setting a structured and efficient organisation- Generated +10% of added value sales leads with a cross & up selling approach and partnerships- Developped and implemented training programs for sales reps and managers- Put in place and follow-up a Customer Satisfaction lean management process Show less
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Sales ManagerDhl International Express Jan 2013 - 2017Le Bourget Area, ParisManage, motivate 30 Sales Managers, Sales & Sales Supports representatives.Scope France:- Increased by 20% the sales revenue by executing specific SAP- Converted 35% new customers with improved efficiency and performant Lead Generation - Gained 20% in sales productivity with adapted organisation, resources, processes and trainings- Added 5% market share through offer inovations and market selling approaches- Developped 85% of the Team to higher levels -
Marketing Product, Solutions & E-Business ManagerDhl Express France Jan 2008 - Dec 2012Roissy Area, France- Manage a Team of Business Industry and Market Intelligence experts- Gained 2% margin per year by launching 8 innovative products & e-Solutions - Align E2E system engineering to improve order to cash data quality flows, billing accuracy- Design, develop, deploy and monitor Sales challenges to support Sales Teams results- Develop and deploy the first cabon neutral delivery solution with DHL GOGREEN in 2011
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Business Projects & Integration ManagerDhl Express France Jan 2003 - Dec 2007Roissy - France- Coordinate post DP-DHL M&A Business Integration - Align strategies, resources, processes, HR, tools & systems- Deploy & monitor best in class integration sales roadmap plans- Accompany Sales forces and management through the change -
Business Support & Development ManagerDhl Express France May 1998 - Dec 2002Roissy-En-France, Île-De-France, France- Identify & develop sustainable partnerships with customers- Elaborate, execute & monitor Key Account Business Plans- Support complex business negotiations on the field- Coordinate Global Sales Initiatives between HQ and local Sales Teams
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Consultant In Marketing & CommunicationAlbacore 1997 - 1998Levallois Perret Area, France- Sell communication solutions- Prospect, close, develop, sustain business opportunities and customer partnerships -
Area Manager (French West Indies, Africa, Russia)Ete 1995 - 1997Paris Area, France- International Oil & Gaz Trading activities- Buy, sell & supply materials and logistic services
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VolonteerCare (Cooperative For American Relief Everywhere) 1991 - 1993New York And Paris
Frederic Maille Skills
Frederic Maille Education Details
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International Business -
Iut De ParisGeneral Sales, Merchandising And Related Marketing Operations
Frequently Asked Questions about Frederic Maille
What company does Frederic Maille work for?
Frederic Maille works for Francofa Eurodis
What is Frederic Maille's role at the current company?
Frederic Maille's current role is Directeur Marketing Client and Business Development.
What is Frederic Maille's email address?
Frederic Maille's email address is fr****@****dhl.com
What is Frederic Maille's direct phone number?
Frederic Maille's direct phone number is +336619*****
What schools did Frederic Maille attend?
Frederic Maille attended Université René Descartes (Paris V), Iut De Paris.
What skills is Frederic Maille known for?
Frederic Maille has skills like Logistics, Supply Chain Management, Marketing, Product Development, Supply Chain, International Logistics, Sales, Sales Management, Freight Forwarding, Sales Operations, Project Management, Account Management.
Who are Frederic Maille's colleagues?
Frederic Maille's colleagues are Frédéric Chevreau, Osvaldo Michelessa, Franck Colinet, Peter Lock, Kevin Klein, Alexandre Hachemi, Michaël Martinez.
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