Digital Strategy and Change Management.Head of digital customer relationship (CRM, customer portal, websites) and internal collaboration/communication solutions.

Improvement of the internal digital communication• Management of new projects (new Intranet, new Document Management System, new Extranet) in collaboration with business stakeholders• Management of the new Intranet/Extranet/DMS infrastructure• Lead the external development team and negotiate contracts

Responsible for the strategy, development and technical administration of the group's intranet and 10+ ASP.NET apps for 1,000 users in Europe, America and Asia.

• Japan Tobacco International: Study and development of the new Enterprise Social Network for the 25,000 employees of the company• Richemont Group: Analysis and development of a solution to manage Cartier stores in the world, and creation of a planning management tool for the VIPs

• Description of system, process and services to fulfill the business requirements• Meeting potential clients• Development of Java modules and iPhone apps

Study and implementation of an IT solution to track information from database to Business Objects reports with the aim to enable impact analysis, dependencies control and documentation of the production chain.

Study of a new repartition of tool applications and control methods in collaboration with two Quality Assurance departments located on separate sites, with the aim to improve the system coherence.