Frederic Blanco Email & Phone Number

California, United States

Conducted email and phone surveys for proactive data collection regarding customer feedback in response to multiple recalls of the BD Alaris Infusion Devices. Provided notices to customers with mitigation processes adhering to FDA standards. Facilitated and consolidated data on a monthly basis for a post marketing surveillance report to be presented to higher management at a monthly review meeting. Populated and maintained a master tracker excel spreadsheet of all customers affected by the recalls and implemented a schedule of phone calls and follow ups for each month to ensure team due diligence was met on a quarterly basis per FDA standards. Participated in the hiring process and mentorship of new team members.

California, United States

• Quality Control, Cust. Advocacy Tech • Receiving Lab Manager/Tech• Preliminary InvestigatorManaged and maintained the Customer Advocacy Disposables Receiving Lab; including ordering supplies, disposing of expired products, and ensuring stock of proper PPE. Decontaminated and received disposable and device products into the TrackWise file system for processing. Conducted preliminary investigations for senior investigators. Facilitated a powerpoint presentation for department managers’ meetings regarding workflow and visualization of an optimized process. Obtained certification in handling hazardous materials. Conducted follow ups with Intake Clinicians via email and excel spreadsheets on a weekly basis.

California, United States

• Document Specialist • Investor Fulfillment• State Audit Document SpecialistReceived, scanned, reviewed, approved, entered data, filed, and shipped documents for multiple states and investors. Spearheaded multiple state audit loan reviews under the supervision of a Document Management Department Supervisor. Maintained state audit logs to be within compliance of 60 days past loan closed dates. Communicated with various internal and external departments, escrow companies, and title companies via telephone and encrypted email to request copies of property documents needed to rectify overages of county recordings. Requested and issued refund checks to buyers as needed.

Carlsbad, California

• Graphic Designer • Proofing Artist• Client Liaison • Quality AssuranceCreated and proofed graphic design print compositions for various displays sold by the company.Communicated via telephone and email with clients for any issues concerning their art quality, display choice to fit their needs, deadlines, or necessary changes to their designs.

Color corrected illustrator files and digital printed decals and stickers for motocross, sports helmets, promotional purposes, and banners.

Acted as a photographer and salesperson. Answered phone calls, confirmed appointments, and assisted fellow photographers.

Created raster image collages to be utilized for the airbrushing of themed backdrops for special events.

Cashiering, managing and maintaining the parking lot integrity, inventory, and restroom maintenance.

Completed training for multiple duties:-Usher/Ticket Taker-Box Office/Guest Services-Concessions Stand/Back Bar

Completed job training for multiple duties:-Cashier-Fry cook-Dining room attendant-Counter orders/handout-Drive-thru orders/handout

Bachelor'S Degree, 3D Animation

Ba, Art-Multimedia

Activities and Societies: Asian Pacific Student Alliance (2006-2008), AB Samahan (2008-2009)