In today’s world, “customer experience” is scattered around different departments in most organizations. The customer journey goes from marketing to sales to service to product & process design to NPS-scoring and back. CX-Brussels wants to bring all these stakeholders together and create an engaged network of professionals in customer experience and digital transformation. With one common goal, to create more growth through customer experience .

With CX-Dubai we want to advance Digital & Customer Experience for UAE and the broader GCC region.What we offer? 👉◽ Have a CX network to discuss and share everyday CX & digital challenges◽ Deliver CX assessments and improvements through implementation projects, workshops and trainings ◽ Events that cater to all CX stakeholders: C-level, higher management, industry professionals, and beginners ◽ An international network – bringing in experts from around the world

CX-Luxembourg is the local chapter of CX-Brussels for the Luxembourg market. With 6 engaging events per year this is the ideal network for companies that want to move forward Customer Experience & Digital.

CX-Belux is the offcial Belux partner for a few solutions that will help forward Customer Experience and Digital Transformation in any organization: ▶️ ICXI Standard: The International Customer Experience Institute (ICXI) is an international organisation dedicated to the recognition and sharing of global best practice in customer experience & digital experience.▶️ QuestionPro: industry leading platform that supports Voice of the Customer and Voice of the Employee programmes