Frédéric Duluc

Frédéric Duluc Email and Phone Number

Responsable de production @ BtoCall
Bordeaux, FR
Frédéric Duluc's Location
Bordeaux, Nouvelle-Aquitaine, France, France
About Frédéric Duluc

Frédéric Duluc is a Responsable de production at BtoCall. He possess expertise in microsoft office, microsoft excel, powerpoint, microsoft word, call centers and 33 more skills. He is proficient in Allemand and Anglais.

Frédéric Duluc's Current Company Details
BtoCall

Btocall

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Responsable de production
Bordeaux, FR
Website:
btocall.com
Employees:
49
Frédéric Duluc Work Experience Details
  • Btocall
    Responsable De Production
    Btocall
    Bordeaux, Fr
    View
  • /Perene Bordeaux
    Agenceur D'Intérieurs
    /Perene Bordeaux Apr 2022 - Present
    Bordeaux, Nouvelle-Aquitaine, France
  • Schmidt
    Chef Des Ventes
    Schmidt Jul 2021 - Apr 2022
    Bordeaux, Nouvelle-Aquitaine, France
    View
  • Schmidt
    Consultant Designer
    Schmidt Jan 2021 - Jul 2021
    Bordeaux, Nouvelle-Aquitaine, France
    View
  • Schmidt
    Concepteur Vendeur
    Schmidt Jul 2018 - Jan 2021
    Mérignac
    View
  • Teleperformance
    Responsable Qualité Formation
    Teleperformance Dec 2014 - Sep 2017
    Région De Bordeaux, France
    En charge du pilotage de la qualité (interne et externe), des formations (internes et externes) et de l'accompagnement des équipes formations et qualité des centres de Bordeaux et Niort.Garant de l'application des process internes et externes et des normes (certification NF Relation Services Clients).En lien direct avec les activités de production et les clients.
    View
  • Teleperformance
    Data Manager
    Teleperformance Jul 2014 - Dec 2014
    Région De Bordeaux, France
    View
  • Teleperformance
    Responsable Opérationnel De Plateau
    Teleperformance Apr 2007 - Jul 2014
    Région De Bordeaux, France
    View
  • Teleperformance
    Responsable D'Equipe
    Teleperformance Apr 2005 - Apr 2007
    View
  • Teleperformance
    Conseiller Clientèle
    Teleperformance Jan 2005 - Apr 2005
    View
  • Pagesjaunes
    Gestionnaire De Collecte
    Pagesjaunes Aug 2003 - Jun 2004
    Région De Bordeaux, France
    View

Frédéric Duluc Skills

Microsoft Office Microsoft Excel Powerpoint Microsoft Word Call Centers Outsourcing Workforce Management Team Management Contact Centers Operations Management Customer Satisfaction Customer Experience Performance Management Customer Service Vendor Management Process Improvement Management Team Leadership Crm Change Management Technical Support Avaya Technologies Client Relations Centres D'appel Service Client Formation Gestion Des Performances Satisfaction Du Client Centre D'appel Gestion Des Vendeurs Centre Dappel Formation Continue Animation De Formation Audit Interne Pilotage Sens De Lorganisation Gestion De Projet Vente

Frequently Asked Questions about Frédéric Duluc

What company does Frédéric Duluc work for?

Frédéric Duluc works for Btocall

What is Frédéric Duluc's role at the current company?

Frédéric Duluc's current role is Responsable de production.

What are some of Frédéric Duluc's interests?

Frédéric Duluc has interest in Human Rights, Animal Welfare, Environment, Health.

What skills is Frédéric Duluc known for?

Frédéric Duluc has skills like Microsoft Office, Microsoft Excel, Powerpoint, Microsoft Word, Call Centers, Outsourcing, Workforce Management, Team Management, Contact Centers, Operations Management, Customer Satisfaction, Customer Experience.

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