Frederic El Hage Email & Phone Number

Montreal, Quebec, Canada

• Monitor service debt ratios for banking clients, providing insights to improve debt servicing capacity and reduce financial risk.• Analyze Return on Sales (RVOS) to assess profit margins and recommend strategies to enhance sales efficiency and profitability.• Track and report on critical financial and operational KPIs, providing recommendations to improve business performance, costefficiency, and profitability.• Analyze monthly financial results against forecasts and budgets, identify key variances, and recommend actions to optimize financial performance and meet strategic goals.• Conduct detailed inventory analysis to optimize stock levels, improve working capital, minimize costs, and reduce obsolescence.• Develop detailed business unit budgets and refine monthly forecasts to ensure alignment with corporate strategies and financialaccuracy.

London Area, United Kingdom

- Drive our product's success through every stage, from concept to customer satisfaction, while collaborating closely with sales, marketing, and support.- Manage day-to-day sportsbook operations.- Manage client queries regarding unsettled bets, trading questions/concerns, and creation of “special” markets and boosted odds.- Ensure team compliance and quality, provide guidance, and identify training needs.

London Area, United Kingdom

- Present business performance reports and future strategies to stakeholders.- Collaborate with analytics to forecast customer betting behaviors and enhance revenue.- Oversee Special Markets operations from inception to final settlement.- Create and build daily and parlay booster odds as well as building and pricing customer related name a bets.- Monitor and update sports futures with focus on Football, and monitor Global Sports special markets.

London Area, United Kingdom

- Prematch trading of Global sports, and live trading of NFL, NBA & Football.- Perform client profiling/segmenting, monitor client bets and bet limits, and analyze competitor pricing.- Update daily in-play offerings, add “special and unique” markets including NBA and Football, and settling events.- Client relationship management ensuring communication and client success across Content, Customer Service and Quants teams.- Manage liabilities and risk for client events.

Beirut, Beirut Governorate, Lebanon

• Conducting payroll activities in an accurate, timely manner.• Utilized strong leadership and strategic planning to boost profitability by 20% in three-year period.• Managed a team of 30+ staff members in a fast-paced F&B environment, emphasizing training and development and successfully maintained a 95% customer satisfaction rate.

Postgraduate Degree, Business Administration And Management, General

Bachelor'S Degree, Banking And Financial Support Services