Frederick Aboagye Email & Phone Number

Ghana

- Understanding customer needs and recommending technical solutions- Demonstrating technical products and services to customer's - Preparing technical documentation and proposals for sales presentations- Providing technical support to sales teams and customers- Collaborating with product development teams to provide feedback on product improvementsBasically, I'm responsible for using my technical expertise to help customers make informed buying decisions and to ensure that the products they sell are implemented effectively.

Ghana

Ghana

1. Diagnosed and troubleshoot problems, and restoring machines to peak performance. 2. Installed important security and functionality patches to maintain optimal protections against intrusion and system reliability. 3.Oversaw file system and storage upgrades while safeguarding data integrity and redundancy. 4. Spearheaded inventory control measures to replenish and maintain IT equipment. 5. Performed software installation and upgrades Windows operating systems. 6. Create help desk tickets, troubleshoot and resolved desktop issues. 7. Managed backups and recovery of data assets to safeguard system availability. 8. used ticketing to manage and process support actions and requests. 9. Offered troubleshooting of Connectivity issues across networks such as WiFi, Cellular and LAN.10. Developed detailed maintenance schedules for PCs and Printers equipment to maximise equipment lifetimes.

Ghana

managed the Nigerian terminal creating of waybills for driver maintaining costumer services.

Ghana

INFORMATION SYSTEM ANALYST