Frederick Carson Email & Phone Number

Orlando, Fl, Us

Orlando, Fl, Us

• Increased participation in recreational programs by 25% through targeted marketing and innovativeprogram development.• Successfully coordinated over 50 large-scale events with a focus on sports and wellness, receiving high satisfaction ratings from participants.• Reduced operational costs by 15% through efficient budget management and strategic resource allocation• Developed and implemented a new membership retention strategy, resulting in a 20% increase in member renewals and enhanced long-term owner and guest loyalty.

Orlando, Florida, Us

• Partner with the Assistant Director of Arena Experience & Operations to ensure all Amway Center entities operate according to NBA standards, protocols, and Use Agreements.• Manage Amway Center's credentialing and access approval procedures, order and issue guest credentials, and develop and report approved security lists.• Collaborate cross-functionally with all Orlando Magic departments to ensure deadlines, performance goals, and benchmarks, demonstrating strong time management and accountability• Record and report all radio calls made during the game for Arena Operations. Contact the appropriate Orlando Magic personnel as needed when troubleshooting/emergencies during the entire game.

• Coached and mentored student-athletes, emphasizing skill development,teamwork, and sportsmanship.• Designed and implemented strategic game plans, resulting in improved teamperformance• Promoted academic excellence among student-athletes by monitoring grades,providing tutoring resources, and encouraging a strong work ethic.

Centro Delegacional 6, Mx

• Observed and evaluated students’ performance, behavior, social development, and physical health• Enhanced student learning by optimizing a wide range of instructional approaches and innovative classroom activities• Kept students on-task with proactive behavior modification and positive reinforcement strategies

Orlando, Florida, Us

• Provided exemplary customer service during major sporting events, ensuring a positive and memorable experience for VIP guests, including athletes, sponsors, and dignitaries, ensuring their unique needs were met during events • Served as the primary point of contact for cross-functional teams to coordinate event logistics, manage guest services, and resolve issues promptly. • Contribute to corporate social responsibility initiatives, aligning events with community engagement and sustainability goals. • Assisted in premium areas by checking tickets, distributing wristbands, and resolving guest complaints, while implementing a guest feedback system that led to actionable insights and a 10% increase in overall satisfaction among premium event attendees.

Daytona Beach, Florida, Us

• Spearheaded the creation of innovative and engaging promotional content, contributing to increased fan engagement and event attendance.• Developed strategic marketing plans for university athletics, resulting in increased fan engagement andevent attendance.• Managed social media channels to enhance the university's online presence and connect with the target audience.