As a pharmacist for OmniCare I supervised a team of technicians and support staff1. Provided clinical interventions and guidance on the phone and online with providers.2. Reviewed patient's profile and verified scripts for duplication, drug-drug, drug-food, drug-herb interactions, appropriate dosing, proper medications storage, packaging and dispensing.

As a Pharmacy Manager at Kmart Pharmacy, I directed pharmacy operations through hiring and supervising pharmacists/technicians/clerks which improved effectiveness, use of time, and knowledge of new policies, procedures, system enhancement and clinical updates.1. Introduced a tracking process to decrease entry, storage and dispensing errors, using data to model, coach and maintain high service standards which improved documentation completeness, customer service quality, increased script counts and sales.2. Championed the use of MTM scheduling software, Mirixa, at point of sale, enhancing communications with providers and patients

As Pharmacy Manager at Target Pharmacy, I directed all pharmacy operations as the first manager in a newly opened pharmacy. I hired, trained, and supervised a staff of 12: pharmacists/technicians/clerks/interns.1. Recognized as pharmacy manager of the month by meeting and exceeding the following matrix: sales, script counts, inventory management and customer satisfaction.2. Encourage a positive working environment by implementing a culture of mutual respect and positive feed back that led to increase production and customer satisfaction