• Provide expert oversight to enterprise-wide military relations activities, encompassing community and economic development, philanthropy programs/team member involvement, and community-related partnerships• Conceptualize and initiate military talent attraction strategy, nationwide military sourcing campaigns, policies, and procedures for consistency and compliance across all programs and geographies• Build and maintain relationships with government officials, community organizations, and key stakeholders toward the achievement of company corporate social responsibility goals• Function as company representative in charge of mitigating reputation risks in all aspects across all multiple lines of businesses• Prepare, review and collaborate with team members to obtain knowledge of complex problems, while focusing on the resolution of issues• Facilitate presentations to executive and senior-level management on project goals and plans, including progress reports• Expertly handled many national veteran service organization partnerships, which resulted in numerous military veteran hires, as well as numerous career fairs since 2019• Executed projects for veteran and military team members, along with outreach programs throughout the United States for Wells Fargo Bank, N.A.• Recognized and honored veteran team members for rendering outstanding military service, leadership programs, resume writing sessions, and mock interviews

• Built long-term relationships with existing customers, new Wells Fargo high value customers and small businesses • Ensured retention and growth of business relationships by providing excellent service in all interactions. • Identified and offered product solutions, proactively cross-sold product solutions and services, and initiated partner referrals that met the customer needs and their financial goals. • Provided community outreach by visiting businesses, made outbound calls to customers, and conducted educational seminars in the community. Special emphasis was placed on providing customers with personal financial reviews and lending service. • Developed and maintained strong relationships with Wells Fargo partners to maximize customer solutions.

• Ensured the Golseth Agency sales force met all sales goals set forth by Allstate. Profit and loss responsibility• Continuously recruited and trained new sales staff to maintain staffing strength • Negotiated all new hire salaries, designed new compensation packages • Introduced new tracking processes and forms to insure sales accuracy• Hire/Fire authority. Managed all vendor relationships. Final verification responsibility for all sales commissions paid• Created quarterly sales campaigns to motivate sales force and increase sales force retention• Held 6/63/Life/Health/Property & Casualty Licensing

Managed a premier household customer portfolio and proactively cross-sold additional products through referrals and outbound calling with the goal of acquiring 100% of the customers' financial services business. Special emphasis was placed on providing customers with personal financial counseling and lending service. Developed and maintained relationships with Wells Fargo partners to maximize sales opportunities and achieved maximum sales results. Consistently met and exceeded monthly sales goals.

Managed office of 23 loan advisors and lead weekly sales meetings. Responsible for recruiting, which consisted of attending job fairs, college campus visits, prospecting via the Internet, sourcing other mortgage companies, referrals and word of mouth. I conducted all interviews and new hire orientation. Designed and Lead a week long training session for new hires and provided on going sales training for the existing sales team. Reviewed loan file submission, oversaw processing and communicated with underwriting daily to ensure file accuracy. P & L and hire/fire authority. Ensured the accuracy of Loan Advisor commissions. Conducted salary reviews, salary negations and maintained adequate workforce strength to meet sales goals. Direct report to the National Senior VP of Sales.

Directly responsible for developing recruiting methodologies, administrative processes, direction, growth, and day-to-day operation. Developed and produced the employee manual, human resources reporting procedures, administrative forms, federal reporting system and long term growth plan. Interfaced with the Board of Directors, CEO, President, contractors, banking officials and community leaders. Designed and implemented employee retention programs.

Responsible for generating leads from prospecting via the telephone and referrals. Advised prospective borrowers on the home loan product that best suited their needs, also prepared pre-approvals/pre-qualification. Counseled loan applicant recipients regarding personal financial budgeting, diversity of loans available and repayment schedules. Performed a variety of complex, clerical accounting tasks required to process a variety of loan applications plus assisted customers in the utilization of financial services. Conducted ongoing branch sales training and leadership for junior Account Executives. Provided superior customer service.

Directly responsible for developing recruiting methodologies, staffing direction, departmental sales growth and day to day operation of the staffing business. Developed and produced the departmental yearly budget. Made high level sales calls with recruiters and sales personnel to assist in deal development and closure. Conducted weekly professional sales training, instituted weekly communications meetings and promoted an open door policy that led to improved employee moral, retention, performance and productivity. Drove first year’s sales from $0 to $700K. Forecasted target of 1.3MM for the second year. Achieved that goal and exceeded it by $300K or $1.6MM. Evaluated employees on performance annually and awarded salary increases. Held signing authority for negotiated contracts, resolved customer to vendor issues and managed third party vendor relationships. Conducted professional soft skills training for the Computer Technician A+ training programs sponsored by Versalign, Inc. that targeted the inner city urban community. This would include cover letter/resume writing, appropriate professional dress and professional behavior, interviewing skills and salary negotiation.

Prepared/delivered training programs to improve sales. Marketed/sold administrators and community leaders on the values/opportunities of the Corps. Developed/ implemented strategic/tactical marketing and recruiting plans, built partnerships with college administrative leaders, instituted creative promotions programs and organized delivered diverse presentations. Achieved 100% of quota every month. Responsible for recruiting officer candidates from all Mid-Atlantic colleges. Increased minority officer candidates and selection by 47%. Earned nine commendations and a letter of excellence from the Commandant of the Marine Corps. Selected from pool of 63 other recruiters as top recruiter.Personnel Manager (USMC) Supervised staff of 10, directed personnel administration and training efforts for a 450-person unit and earned a proficiency rating of 98.5%. Designed/presented seminars/classes on diverse issues, e.g. Combat skills/retirement/personal finance and educational benefits.Air Traffic Controller (USMC) Coordinated all air traffic movement, ensured safe/efficient flow of air traffic and disseminated current weather information. Selected simultaneously as Marine of the Month for two Air bases (First time in Marine Corps history), awarded four meritorious citations for community service and raised over 60,000.00 for charities.