Frederick Jaynes Email & Phone Number

Sweden

KAM Support with main focus on Claims, Logistics, Customer Relations and Retention

Malmö, Skåne County, Sweden

California, United States

Family owned company. Sales focused customer relations, both development of existing contacts and procurement of potential new customers.

Malmö, Skane County, Sweden

Managerially responsible for HomeMaids client based home service activities and long term relations encompassing Malmö and the extended south-east region of Sweden. Responsibilities include customer contact/care, personnel care and motivation, scheduling, educating, sales(both to existing customers and prospects), follow-up and market analysis, event coordination, inbound and outbound telephony, e-mail errand management, material logistics, office management, and more...

Malmo, Sweden

Responsible for the daily planning and implementation of all activities within the hotel's restaurant, bar and lobby area. Employment entailed Customer Care, events, a la carte service, wine sales, employee training and development, cashier responsibility, administrative duties, etc.

Scania Region Sweden / Usa

Sweden: Project coordinator, recruiter, coach and educator.USA: Family owned company. Work part time both from Sweden and on site (overseas commute). Sales focused customer relations, both development of existing contacts and procurement of potential new customers, etc.

Malmö, Sweden

Encompassing Project Management and Team results focused on perfectly balanced profitability and quality in line with existing project contracts. My position entailed overall Managerial responsibility for various inbound and outbound projects, including direct contact with client companies, project development within all KPI’s and implementation of pertinent educational processes. Manager in charge of educational processes, including: localizing demand, educator candidate screening, selection and development-training, student screening and selection, course content, flow and completion, ensuing trainee programs and follow-up.Active Recruitment Manager and Consultation Expert encompassing inbound and outbound Customer Service and Telemarketing Sales projects. In-house Educator and Coach in Call Management, Sales, Retention and Campaign Events.Active Client Constituent Consultant and Coach in Call Management, Sales and Retention.Prior positions: Sales Manager, Team Leader, Sales and KPI Coach.

Malmö, Sweden

Restaurant: Floor Captain, Staff coordinator, Winelist responsible, etc.Reception: Floor Manager encompassing reception area, bars, staff scheduling and responsibility, cash register balance, etc.

General Education, Bs, Political Science

Activities and Societies: Speech team, specializing in Public Debate (team and individual) and Persuasive Speaking

Graduated, College/University Preparatory And Advanced High School/Secondary Diploma Program

Activities and Societies: Track and Field, Football, Speech