Frederick Longo Email & Phone Number

Well-versed in Securities Finance Processor - GlobalOne - providing solutions for Securities Lending in Financial Services and using technology skills to support complex challenges with specialties in Delivery, Program Management and Application Support for business users and other internal IT systems.► Managed a core critical systems integration and upgrade with senior management to avert Operational Risk ► Created a new global entity added millions in revenue for tri-party collateral flow into the Azure Cloud.► Saved $250M in fine by providing 7 years of lost trading data for regulatory auditor requests. ► Averted $15M+ in losses by enabling cancellation of 2,500 incorrect trade orders within 30 minutes.► Preserved value of a $127M trade, eliminating client’s risk exposure associated with market fluctuation.► Devised same-day solution to correct audit findings by European Supervisory Authorities (ESAs)► Reduced security risks by preventing internal system disruption, and restored compliance policy within 30 days.► Proficient in creating a culture of delivery by hiring high performance teams.► Collaborating with team members to establish solutions for an optimal path of successful project delivery.► Insistence on high quality and absolute accountability for business results.

Reston, Va, Us

Principal - Head of Delivery managing engagements for all US clients in Financial Services. Managing over 150+ employees across all financial service divisions including equities, derivatives, securities lending. Teams managing devops, QA, infrastructure, and application support teams building each engagement from the ground up hiring, managing and mentoring all employees for our clients in a managed services model making outsourcing suitable for them to focus on other areas of interest.KEY ACHIEVEMENTS:► Creating, hiring, and managing 150+ on/offshore managed service teams for financial service industry. ► Oversaw client production support programs and project delivery using ITSM and ITIL best practices.► Saving an account in jeopardy resulted in securing a 3-year, $200K client renewal contract.► Efficiently maximizing client engagements with an average of 75% ROI year-over-year.► Conducted pre-sales for all new prospects, emphasizing value of services in partnership with sales team.► Improve a single account of $500K to $20M in annual revenue securing 5 new engagements by referrals.► Improve team morale through relationship-building and open communication.► Created a program “KYC by Rotation” where offshore members worked onsite in 3-month rotations.► Managed SOP’s and SLAs for each client engaged providing matrix for every client engagement.

New York, New York, Us

Hired by a former manager to head a technology transformation for Global Investment Research, I drove an MS Office upgrade and deployment on VMware. I interfaced with business units, oversaw project progress, and coordinated end-user training on new software functionality.KEY ACHIEVEMENTS:► Spearhead technology transformation, steering MS Office upgrade and deployment on VMware.► Served as liaison between business units and development team.► Oversaw multiple projects progress against milestones for each discipline via Jira.► Managed timeline, budget, analyzed and escalated trending issues to engineering architecture team.► Coordinated training on MS Office functionality on new functions used to author research publications.► Accomplished the project ahead of schedule and requested to assist user training and script modification.► Facilitated training for new research analysts by creating a QA3 simulated environment.

Zurich, Ch

I was hired to establish a new global support team and quality assurance (QA) team for front office and Tier 1 support for Derivatives business units. I defined team member roles and responsibilities and led IT service management (ITSM), SLA achievement, capacity planning, release control, and tool development. I also drove the resolution of critical, high-risk trading issues for the firm and its clients across the front and back office and managed end-of-life (EOL) hardware replacement and retired technical debt.KEY ACHIEVEMENTS:► Create a new global support team and quality assurance (QA) team from the ground up.► Outlined team member roles and responsibilities following SOPs.► Oversaw ITSM, SLA achievement, disaster recovery, and team utilization of ITIL methodologies.► Led capacity planning, testing, release control, and tool development for front office trade support members.► Directed resolution of critical risk management trading issues across front, middle, and back offices.► Managed end-of-life (EOL) hardware replacement across derivatives for each environment. ► Conserved $500K in first 6 months through technology transformation across three data centers.► Improved business continuity by creating a disaster recovery site mirroring production.► Managed technical debit by identifying legacy processes and placed on Devops BOW.► Engineered an incident tracking system to provide statistics on various SLA metrics.

Us

Responsible for second level support of Program Trading and Electronic Trading via Algorithmic Engines by transport middleware of Tibco and FIX. Skill sets need to complement all the technologies to help understand the needs of Program Trading. Skills consist of UNIX knowledge scripting in the different shell scripts languages. Sybase SQL knowledge of creating stored procedures, invoking stored procedures. Supporting external clients connectivity via FIX connecting of various OMS/OES (PUMA Sales, PUMA trading, and Fidessa systems. Creating SQL queries to generate reports using UNIX scripting or Perl base scripts, which includes interaction of diverse types of Databases for SQL, HQL and TimesTen.KEY ACHIEVEMENT:► Raised end-user and leadership satisfaction by accelerating issue response. Created the team structure and steered the collaborative development of performance metrics and procedures.

Electrical And Electronics Engineering

Electrical And Electronics Engineering