Interim General Manager
CurrentShort term contract to re-open the Ramada Port Vila after closure for 2 years due to Covid pandemic. Reseting systems and launching the resort back into full operation, whilst looking for a full time general manager.
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Frederick Maclean is listed as Project Management at Ramada by Wyndham, a company with 7138 employees, based in Redlynch, Queensland, Australia. AeroLeads shows a matched LinkedIn profile for Frederick Maclean.
Frederick Maclean previously worked as Interim General Manager at Ramada By Wyndham and Project Manager at The Maclean Project. Frederick Maclean holds A Level from St Joseph Meudon.
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After thirty years experience in deluxe properties, raised through the rank of F&B, I have become a GM who believe in guest services and the promise of delivering what has been asked of myself and the staff who work with me to enhance and deliver an experience and a memory that people will remember for a long time.I trained the staff to think in the same way and show them that there are always alternative rather than saying No to a guest.I have also a very strong resort operational accounting knowledge to ensure that cost and operating expenses are controlled without affecting the guest's experience.I am by nature very social and at ease in all types of circles.
Listed skills include Hotel Management, Resorts, Pre Opening Experience, Opening Hotels, and 41 others.
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Port-Vila, Vanuatu
Short term contract to re-open the Ramada Port Vila after closure for 2 years due to Covid pandemic. Reseting systems and launching the resort back into full operation, whilst looking for a full time general manager.
Vanuatu
Boutique deluxe resort in Efate with 18 villas for adult only. Hall of Fame with Trip Advisor (2010-2015), TA world award 2016 and 2017 for best small resort in the Pacific, voted by the World Travel Awards: Vanuatu Leading Resorts 2014, 2015, 2016 and 2017
Carvoeiro Algarve
I was at Alba Villas to do a re branding for Epikurean, which is a 5 star resort management company. We had to upgrade 50 apartments, 1 restaurant/bar and a spa and improve service standards which was completed within 6 months.
Vietnam
Boutique 5 star resort due to open in 2011, with 35 villas, restaurant, bar, pool and butler services to all villas. Partly opened in May and transferred to Portugal to do a re-branding for a take over by Epikurean
Opened this luxury resort in late 2009 and set up all aspect of resort operational systems. Implemented Fidelio Opera and all FO procedures. Implemented F&B concept and development. Established accounting procedures and control in F&B, HSK, and HR.
Great Barrier Reef, Qld
I was transferred to Lizard Island from Bedarra Island by Vogayes Corporate, who at that time owned both properties.
After a year managing the whole operation of Bedarra Island and its re-opening after having been damaged by a cyclone, I was transferred to Lizard Island after only one year on Bedarra, as Voyages owned both properties at that time and they needed me to address services and operational systems.
Transferred from Tahiti, I was part of the opening team as EAM i/c F&B for a 545 room business hotel in the business district of Shanghai, responsible for all restaurants activities, banquets, kitchen, security, spa and responsible for day to day operation in the absence of the GM.
I was part of the pre-opening team and responsible for the grand opening as well as responsible for the day to day operational requirement with a strong focus on guests services and food and beverage. The Radisson Plaza is now Tahiti Pearl Beach Resort.
Responsible for the whole Food and Beverage division which is a very large operation on Hayman with 195 staff in F&B service and kitchen. In my position, I was also a member of the executive committee who made strategic decision for the resort, its services and offerings.
Responsible for one of the largest F&B operation at the time, when Radisson Port Douglas consisted of 3 resorts and a total of 800 rooms/villas/suites. menus planning, wine list and beverage list costing, training and implementation, responsible for staff training and cost, budget, guest services, and seconded the GM in his absence.
Fully responsible for the running and the services of the day to day operation, including F&B, room division, security. i was part of the opening team of this hotel as No.2. Very high profile hotel at the time with a high rating of guests satisfaction, a hall of fame in tourism awards.
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Frederick Maclean works for Ramada by Wyndham.
Frederick Maclean is listed as Project Management at Ramada by Wyndham.
Frederick Maclean is based in Redlynch, Queensland, Australia while working with Ramada by Wyndham.
Frederick Maclean has worked for Ramada By Wyndham, The Maclean Project, The Havannah Resort, Alba Villas By Epikurean, and An Lam Ninh Van Bay Villas By Epikurean.
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Frederick Maclean holds A Level from St Joseph Meudon.
Frederick Maclean is listed with skills including Hotel Management, Resorts, Pre Opening Experience, Opening Hotels, Food And Beverage, Banquets, Restaurants, and Hotels.
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