Frederick Ramos Email & Phone Number

Newark, DE, US

Wilmington, Delaware

• Responsible for critical second line of defense (review/monitoring), ensuring corporate initiatives and departmental processes comply with applicable laws and regulations
• Responsible for executing complex risk-based compliance transaction testing for the purpose of independently validating business lines adherence to applicable consumer laws and regulations
• Direct management of testing schedules to ensure all reporting and tasks are completed within … Show more
• Direct management of testing schedules to ensure all reporting and tasks are completed within established time frames
• Support and initiate efforts to improve data sourcing and partner with business and IT areas to develop improved data sources
• Develop and execute test plans, perform continual validation, and implement any identified improvements to design

Newark, DE

• Direct Management of team responsible for monitoring alerts ensuring complete and accurate data collection and documentation process has been followed
• Quality management of alerts including investigation, SAR history, KYC information, relevant account and transaction data, plus any other required information
• Oversee implementation of test plans for end to end testing of new AML systems
• Provided effective feedback to Technology and Project teams on… Show more
• Provided effective feedback to Technology and Project teams on testing progress as well as system defects and act as a key stakeholder for reviewing system changes
• Participated in the development of goals and execution of strategies within the department

Newark, DE

• Directly responsible for the end to end management of midsized regional and global projects connected to direct department workstream
• Served as liaison between technology, product management, and operations
• Developed, delivered, and assisted in scheduling crucial system and process training
• Coached and mentored junior level team members by reviewing and providing feedback and knowledge sharing
• Created project plans, track progress, identify issues and implement… Show more
• Created project plans, track progress, identify issues and implement solutions

New Castle, DE

• Management of operational projects for Controlled Disbursements that supports the applications for Vector Image Exchange, Vector IQA, Vector Exceptions SoftPro, TRIPS Incoming and TRIPS Adjustments
• Supported the processing of AML mainframe jobs with relation to ECD and GCS products
• Mapped end to end testing requirements by Test Environments
• Provided metrics for all test phases: Test Preparation, Test Execution, Defect Management
• Reviewed and Analyzed BRDs & FRDs to… Show more
• Reviewed and Analyzed BRDs & FRDs to assess impact

New Castle, DE

• Provided level estimates throughout the lifecycle of a project
• Maintained and cleaned of hardware iTrans/IBML machine
• Strengthened relationships between Operations, Technology and vendor (Parascript)
• Introduced new technologies utilizing XML based data for reconciliation via a GUI platform (PIMS)
• Coordinated and planed all phases of the testing lifecycle activities: Business Scenario, Test Script development, Data Strategy, Validation Requirements, Test Execution, Defect… Show more
• Coordinated and planed all phases of the testing lifecycle activities: Business Scenario, Test Script development, Data Strategy, Validation Requirements, Test Execution, Defect Management, and Post Implementation.

Wilmington, DE

• Coordinated testing initiatives related to offshore testing utilities and associated expense and priority management
• Managed the Global/Regional User Acceptance Testing Projects for Cash Management Product offerings.
• Test Lead for CitiFile Services that interfaced with backend applications such as ACH, WL, FTN, CPS/EDI and CitiChecking
• Developed business… Show more
• Developed business goals and plans and execute these plans and key strategic initiatives
• Coordinated and planed all phases of the testing lifecycle activities: Business Scenario, Test Script development, Data Strategy, Validation Requirements, Test Execution, Defect Management, and Post Implementation.

New Castle, DE

• Designed and developed workflows using PegaSystems Workbench for call center functionality as per user specifications
• Global support for customer call centers that utilize the PegaSystems platform. The principle tools used were Microsoft FrontPage, HTML, Java Scripting, SQL, Test Director, Quick Test Professional, SDLCW and PlanView..
• Developed… Show more
• Developed standardized audit trails, display and generation of user defined correspondence, and definition of Java scripting for mandatory fields based on case type; testing, debugging, and fine tuning of existing.

New Castle, DE

• Assisted in project planning, business analysis for the estimation of project efforts, documenting and tracking project deliverables
• Supervised the Quality Assurance Testing Team that supported multiple Global vendors and in-house developed software
• process and designed/deployed a web-based database to track Request for Services Project data
• Assisted with the management of defect tracking utilizing Test Director software and design related Quick Test Professional & WinRunner… Show more
• Assisted with the management of defect tracking utilizing Test Director software and design related Quick Test Professional & WinRunner automated test scripting Show less

New York, NY

• Collected and analyzed processing data to create MIS reports of CSR output and productivity
• Executed tests for any enhancements implemented with the assistance of other business units such as UAT, GPS, ADU, and ICS

New York, NY

• Investigated international funds transfer, monitored daily balances/overdraft positions
• Located, rectified and resolved account discrepancies within U.S. Funds Transfers including payment orders, non-receipts, amendments and cancellations
• Developed operational strategies to maximize efficiency and productivity

New York, NY

• Reconciled Federal Reserve accounts, managed the process of money wires to 14 international countries and domestic banks
• Coordinated the daily workflow, balance monitoring, opening and closing of accounts, product implementation, funds transfers, back valuations and adjustments