Frederick Scott Email & Phone Number

San Francisco, California, United States

Vancouver, British Columbia, Canada

Frederick ensures stakeholders remain informed and aligned throughout the project lifecycle through clear communication and engagement. His strong organizational skills enable him to develop detailed project plans, allocate resources efficiently, and track progress effectively. He excels in problem-solving, decision-making, and adapts to changes to ensure project success, showcasing resilience and flexibility in dynamic environments. He adeptly leads his teams, fosters collaboration, and navigates challenges and risks with confidence. His primary roles on client engagements include project manager, change manager, operating model lead, organizational strategist, training lead and more, please reach out if you would like more details.Frederick crafts tailored proposals and contracts that outline solutions to client challenges, presenting these in client meetings with effective communication and negotiation skills. Maintaining strong client relationships through excellent customer service and regular communication, alongside diligent follow-up to address concerns and keep momentum in the business development process.

Vancouver, British Columbia, Canada

Primarily led the delivery of change management services for the successful implementation of organization-wide systems and solutions, for clients across multiple industries. This involved developing and overseeing tailored change management strategies and plans throughout the project lifecycle, with close collaboration across cross-functional teams to ensure alignment with existing initiatives. Conducted stakeholder analyses to identify key influencers and their levels of engagement and support, crafted communication plans to convey the system and solution benefits, and impact to employees at all levels.In addition, designed programs to equip employees with the necessary knowledge and skills, and workshops and focus groups were conducted to gather feedback and generate buy-in. Established change objectives and key results with executive and senior leadership teams to monitor progress and adoption across the organization. Ensured successful implementation of the new systems and solutions, and continuous alignment to organizational strategies and plans.

Vancouver, British Columbia, Canada

Calgary, Canada Area

Partnered with the HR leadership team to establish and operationalize a change management team and internal service offering, leading to the provision of change management services on multiple internal initiatives and projects across the organization.Was responsible for creating methodologies and tools to facilitate change management services across various departments, taking charge of onboarding change management practitioners, ensuring they met competency standards.Furthermore, established streamlined processes for requesting and prioritizing change management services, acting as a bridge between the change management team and project sponsors. Duties extended to leading change management activities on multiple internal projects, including communication planning, stakeholder engagement, and training. Monitored the effectiveness of these interventions, gathering feedback for continuous improvement. Additionally, maintained a repository of resources and best practices, fostering knowledge sharing within the organization.

Calgary, Alberta, Canada

Project Manager, Data Science & Analytics Platform:Led a dedicated team in the development and deployment of an advanced analytics platform, employing technologies such as Streamsets, Microsoft Azure Data Lake, SQL Data Warehouse, Databricks, and Tibco Spotfire. Managed project schedule, budget, and scope, ensuring adherence to client’s project management methodology and successful implementation of the data analytics solution.Change Management Lead, HR Reinvention & Chatbot:Facilitated collaborative workshops, listening labs, and one-on-one interviews with key stakeholders to co-create employee personas, future state employee journey maps, and experience maps. Played a crucial role in supporting the technical team throughout the development and deployment of an employee-facing chatbot, contributing to mapping the end-user experience and personas.Training Lead, SharePoint Online Implementation:Developed and executed a comprehensive training plan and approach for a SharePoint Online Implementation, employing a train-the-trainer approach with key business leaders and team members to ensure effective knowledge transfer and adoption of the new system.Communication Lead, Information Management Implementation:Planned, developed, and executed communication strategies, including updates to steering committee members, departments, and organizational-wide newsletters. Contributed to the development of business processes associated with new governance and data management models to support the implementation.Change Management Analyst, SAP ECC Implementation:Provided invaluable support across all facets of change management, including change impact assessment, stakeholder engagement, communication, and training. Collaborated closely with functional, technical, and business teams to map future state business processes and create process design documentation, ensuring alignment with project objectives and organizational goals.

Calgary, Canada Area

Calgary, Canada Area

Developed impactful marketing and communications strategies and campaigns, leveraging a strong blend of creative vision, analytical prowess, and communication skills to drive brand awareness and engagement.Led the development and implementation of robust marketing strategies that significantly enhanced brand visibility and drove lead generation. Expertise spans across various digital marketing channels, from SEO/SEM to email campaigns and social media advertising. Crafted engaging content across multiple platforms, maintaining brand coherence throughout. Building and nurturing relationships with media outlets, influencers, and partners have been instrumental in expanding brand reach and credibility. Through meticulous analysis of campaign performance and consumer insights, utilizing tools like Google Analytics and CRM systems, consistently optimized strategies for maximum impact. Additionally, executed market research and competitor analysis has informed strategic decision-making at the executive level. I've also adeptly managed event logistics and coordinated the creation of marketing collateral, ensuring alignment with brand guidelines.

Calgary, Canada Area

As the Operations Manager for Lukes Drug Mart's retail pharmacy front stores, cafes, and post offices, Frederick played a pivotal role in ensuring seamless day-to-day operations across multiple locations. With a primary responsibility to oversee the efficiency and effectiveness of the front-end operations, ensuring exceptional customer service, inventory management, and compliance with regulatory standards. Collaborated closely with store managers to implement and optimize operational procedures, streamline workflows, and resolve any operational challenges that arose. In addition to maintaining operational excellence, tasked with driving growth and profitability in our front-end services. This involved developing and executing strategies to increase foot traffic, enhance the customer experience, and maximize revenue generation opportunities within the front store, cafes and post offices. Fostered a culture of excellence, innovation, and continuous improvement, ultimately contributing to the overall success and expansion of the business.