Frederick Todd Email and Phone Number

• Encore Global is the worldwide leader in event production. Offers creative technology solutions in over 1500 hotel venues across the globe• Oversight of four venue's sales pipelines and lead conversion totaling an average of $6 million per year• Managed and developed a team of four sales managers and coordinators. Most of which were promoted under my leadership and tenure• Weekly forecasting 30/60/90 days out for all four venues. Maintained a 30 day variance of 3.5% in… Show more • Encore Global is the worldwide leader in event production. Offers creative technology solutions in over 1500 hotel venues across the globe• Oversight of four venue's sales pipelines and lead conversion totaling an average of $6 million per year• Managed and developed a team of four sales managers and coordinators. Most of which were promoted under my leadership and tenure• Weekly forecasting 30/60/90 days out for all four venues. Maintained a 30 day variance of 3.5% in 2019• Developed and sustained key hotelier partnerships across all venues• Maintained a customer service score of 9.5 on a 10 point scale for the pre-event sales process in 2019• Presented with the "Do The Right Thing" award in 2019 for achieving 107% top line revenue to budget and 111% to goal for EBITDA budget after being down 80% to goal in Q1• Pivoted quickly to virtual and hybrid meeting/event solutions during the pandemic Show less

• Owned the sales pipeline and lead conversion for $3.5 million in revenue• Established and maintained new hotel partnerships and relationships when the Westin transitioned ownership companies in 2018• Grew top line revenue from $3.1 million to $3.7 million in just under two years• Developed and mentored Sales Coordinator to a Sales Manager promotion in 2018• Managed union labor billing in the city of Chicago• Ensured profitability on each event by partnering with hoteliers… Show more • Owned the sales pipeline and lead conversion for $3.5 million in revenue• Established and maintained new hotel partnerships and relationships when the Westin transitioned ownership companies in 2018• Grew top line revenue from $3.1 million to $3.7 million in just under two years• Developed and mentored Sales Coordinator to a Sales Manager promotion in 2018• Managed union labor billing in the city of Chicago• Ensured profitability on each event by partnering with hoteliers on strategic discount and hotel commission reduction Show less

• One of three sales managers to contribute to $5 million in revenue in 2015• Sold advanced and creative setups that required scenic, lighting, and rigging• Collaborated as a team of sales professionals to review pipelines and assign events• Began utilizing the organizations new CRM platform for sales, lead, customer management.• Consistent customer service scores on pre event satisfaction of 9.5 out of a 10 point scale

• Managed a $2.1 million sales pipeline for event technology solutions for contracted customers in the venue• Built life long customer/professional relationships• Grew top line revenue from $1.1 million to $2.1 million in under four years• Went back to back years as the pre event customer service champion in 2013 and 2014 with an average score of 9.8 out of 10• Part of a team in 2014 that was awarded as the top location for customer satisfaction• Awarded Leader of the… Show more • Managed a $2.1 million sales pipeline for event technology solutions for contracted customers in the venue• Built life long customer/professional relationships• Grew top line revenue from $1.1 million to $2.1 million in under four years• Went back to back years as the pre event customer service champion in 2013 and 2014 with an average score of 9.8 out of 10• Part of a team in 2014 that was awarded as the top location for customer satisfaction• Awarded Leader of the Quarter in 2015 by the Director of Finance for my efforts in boosting hotel revenue Show less

• Integrated professional event technology solutions (projection, lighting, audio etc.) and provided technical assistance to resolve issues for events• Managed day-to-day operations, supervising equipment removal and return• Built strong rapport with customers to establish confidence in meeting room setups• Operated lighting, video, and audio properties to ensure the successful execution of live events