Customer Care Manager
Current
Lumen (Formerly Centurylink Communications)
Dec 2016 - Present
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Frederick Crawley, Pmp, Lss Green Belt Email & Phone Number
Customer Care Manager
at
Lumen (Formerly CenturyLink Communications)
LinkedIn matched
✓ Verified August 2026
3 data sources
Profile completeness 100%
Current company
Lumen (Formerly CenturyLink Communications)
Role
Customer Care Manager
Location
Crystal Lake, Illinois, United States
Who is Frederick Crawley, Pmp, Lss Green Belt? Overview
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Quick answer
Frederick Crawley, Pmp, Lss Green Belt is listed as Customer Care Manager at Lumen (Formerly CenturyLink Communications), based in Crystal Lake, Illinois, United States. AeroLeads shows a matched LinkedIn profile for Frederick Crawley, Pmp, Lss Green Belt.
Frederick Crawley, Pmp, Lss Green Belt previously worked as Support Engineer at Spectraforce Technologies and Implementation Project Manager at Sprint. Frederick Crawley, Pmp, Lss Green Belt holds Bachelor Of Science (Bs), Accounting And Business/Management from Indiana State University.
Profile bio
About Frederick Crawley, Pmp, Lss Green Belt
Effective account / project manager, provide solutions through analytical and technical expertise to increase customer revenue. Demonstrated abilities to maintain account base of $12M annual revenue via soft skills such as dependable, reliable, trustworthy, honesty, adaptable, flexible, and strong customer advocate. Ability to speak to all levels, including C-Level.
Listed skills include Telecommunications, Managed Services, Project Management, Voip, and 23 others.
Current workplace
Frederick Crawley, Pmp, Lss Green Belt's current company
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Lumen (Formerly Centurylink Communications)
4 roles
Frederick Crawley, Pmp, Lss Green Belt work experience
A career timeline built from the work history available for this profile.
Support Engineer
Assigned to Verizon's Carrier Management. Scheduling groom/migration activity with customers, coordinating internally with network operations, and ensuring migration activities are complete.
Sep 2016 - Dec 2016
Implementation Project Manager
• Saved customer $120K annually, by migrating 300 Toll Free and porting over 10,000 phone numbers to Sprint Integrated Platform (SIP).• Led successful porting of 28,000 phone numbers to SIP saving $250K annually.• Converted customer from TDM to Ethernet circuits for over 125 locations resulting in customers receiving more bandwidth without increasing monthly costs.• Led customer’s broadband, Ethernet, and equipment migration across 150 sites, improving provided services, increasing customer satisfaction and saving the customer $50K.• Supported annual revenue of $12M by enhancing services and delighting customers.
Jan 2007 - Feb 2016
Voice Communications Analyst
> Ordered Voice lines for all new stores from Local Exchange Carriers and ensured communications were installed as requested.> Ensured Integrated Access Circuits were installed as requested and ordered circuit extensions as needed.> Resolved issues with LECs and open trouble tickets as needed.> Assisted Walgreen’s Project Managers, Supers, and technical employees to resolve issues. > Assisted existing stores in obtaining phone service after natural disasters.> Ensured databases contained accurate information with all pertinent data.
May 2005 - Jan 2007
5 education records
Frederick Crawley, Pmp, Lss Green Belt education
Bachelor Of Science (Bs), Accounting And Business/Management
Certificate, Telecommunications
Cisco Networking Accademy
Certificate, Telecommunications
Certificate Of Completion, Pmp Certification
Microtrain Technologies
Lean Six Sigma Green Belt
Microtrain Technologies
FAQ
Frequently asked questions about Frederick Crawley, Pmp, Lss Green Belt
Quick answers generated from the profile data available on this page.
What company does Frederick Crawley, Pmp, Lss Green Belt work for?
Frederick Crawley, Pmp, Lss Green Belt works for Lumen (Formerly CenturyLink Communications).
What is Frederick Crawley, Pmp, Lss Green Belt's role at Lumen (Formerly CenturyLink Communications)?
Frederick Crawley, Pmp, Lss Green Belt is listed as Customer Care Manager at Lumen (Formerly CenturyLink Communications).
Where is Frederick Crawley, Pmp, Lss Green Belt based?
Frederick Crawley, Pmp, Lss Green Belt is based in Crystal Lake, Illinois, United States while working with Lumen (Formerly CenturyLink Communications).
What companies has Frederick Crawley, Pmp, Lss Green Belt worked for?
Frederick Crawley, Pmp, Lss Green Belt has worked for Lumen (Formerly Centurylink Communications), Spectraforce Technologies, Sprint, and Walgreen Company.
How can I contact Frederick Crawley, Pmp, Lss Green Belt?
You can use AeroLeads to view verified contact signals for Frederick Crawley, Pmp, Lss Green Belt at Lumen (Formerly CenturyLink Communications), including work email, phone, and LinkedIn data when available.
What schools did Frederick Crawley, Pmp, Lss Green Belt attend?
Frederick Crawley, Pmp, Lss Green Belt holds Bachelor Of Science (Bs), Accounting And Business/Management from Indiana State University.
What skills is Frederick Crawley, Pmp, Lss Green Belt known for?
Frederick Crawley, Pmp, Lss Green Belt is listed with skills including Telecommunications, Managed Services, Project Management, Voip, Vendor Management, Management, Account Management, and Ethernet.
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