Strategically lead a dynamic team of pre-sales Solution Engineers, driving the design, development, and implementation of groundbreaking enterprise solutions.Orchestrate seamless collaboration among cross-functional teams to define and execute comprehensive IoT strategies, resulting in unparalleled results.Cultivate a culture of relentless innovation, fostering creative ideation and exploration of innovative technologies, leading to groundbreaking solutions.Provide resources and support to drive success across sales teams, customers, partners, and cross-organizational functions, including product development, operations, and technology in alignment with our strategic vision.Remaining current on industry trends and emerging technologies to identify innovation opportunities, with extensive expertise encompassing Private Wireless networks, 5G and LTE architecture, and cloud design principles. Also proficient in Enterprise network concepts including routing, VPN, and LAN/WAN/SDWAN protocols.Proficient in simplifying intricate technical concepts for diverse audiences, demonstrating superior professional and communication skills to navigate ambiguous scenarios, resolve conflicts, influence preconceptions, and overcome objections.Leadership and mentorship to a team of engineers, fostering professional growth, and cultivating a high-performance culture.Manage critical customer pre-sales escalations, adeptly advocating across the organization to capitalize on significant revenue opportunities.

Led the Mobility and IoT Solutions Engineering team, playing a pivotal role in assisting the Mobility and IoT Sales Team to achieve new revenue.Directed IoT Go-to-Market IoT Sales team driving strategic engagements with Hyperscalers, System Integrators, and SaaS customers, surpassing revenue targets by 172% and gross add attainment by 115%.Established and nurtured strategic partnerships with key industry players, enhancing product offerings and market competitiveness.Collaborated with product management and R&D teams to translate customer needs and market trends into innovative solution offerings, driving product differentiation and competitive advantage.Represented the organization at industry events, conferences, and forums, effectively displaying our capabilities and thought leadership.

Managed a team of IoT Engineers with technical expertise in complex IoT architecture development for the Indirect Sales Channel.Established and cultivated a Solution Engineering team, contributing to the generation of $105M in new IoT revenue for the Indirect Sales Channel.Facilitated the transition of software-focused leaders to Solution Engineers, enhancing their skills and effectiveness in driving IoT solutions.

Engineered and deployed intricate IoT solutions across diverse sectors such as manufacturing, healthcare, finance, and transportation, displaying versatility and expertise in solution design and implementation.Led cross-functional teams in the analysis of client requirements, resulting in the development of tailored IoT solutions that addressed specific industry challenges and opportunities.Played a pivotal role in post-sales endeavors, swiftly addressing technical challenges, and guaranteeing utmost client satisfaction through effective troubleshooting and support mechanisms

Led technical demonstrations and presentations for prospective clients, effectively highlighting the capabilities and value proposition of mobility solutions, resulting in increased sales conversions.Developed and maintained strong relationships with key clients and partners, serving as a trusted technical advisor and facilitating collaborative efforts to address complex challenges and drive business growth.Contributed to the development of product roadmaps and feature enhancements based on market feedback and emerging trends, ensuring alignment with customer needs and competitive landscape

Led a national support team comprising 4 Technical Directors and 40 technicians, overseeing the management of desktop environments for Mobility, Consumer, and Enterprise Business Call CentersEstablished and cultivated a team of engineering managers and engineers dedicated to operational support for 3rd party vendors and outsourced call centers.Served as a key liaison between technical teams and senior management, providing regular updates and insights on support operations, performance metrics, and strategic initiatives.

Strategically led a regional support force, comprising 5 seasoned managers and over 100 skilled technicians. Spearheaded the maintenance and support of desktop, telephony, and network environments across a vast array of critical AT&T locations including retail stores, call centers, and business offices.

Commanded a top-tier regional technician team, entrusted with the critical implementation and unwavering support of servers vital to the operational backbone of AT&T's retail stores, call centers, and business offices throughout the Midwest region.