Frederick Greig Email & Phone Number

London, United Kingdom

Long-serving member of the Front of House team responsible for being the first point of contact for customers visiting The Ritzy, a busy, community-oriented cinema (and part of the Picturehouse chain) with a strong sense of ‘family’ among staff and local customers. Demonstrated a comprehensive knowledge of the Picturehouse membership scheme, and an ability to communicate that knowledge effectively and clearly to customers to suit their needs. Working at pace in a busy environment; taking orders accurately in both the box office and at the bar/cafe and contributing to a welcoming and friendly atmosphere for customers. Anticipating the needs of customers and recommending products. Building and maintaining a good rapport with both new and regular customers, team members and company contractors.

Edinburgh, United Kingdom

Annually returning member of the box office team for a major venue in the Edinburgh Festival Fringe. Sold show tickets to an international customer base, either in person or via telephone. Listened to the diverse needs of customers and advised them on appropriate show scheduling in a fast-paced, distracting environment. Operated in-house ticketing software and pro-actively assisted with busy queue management.