Frederick Hefer Email and Phone Number
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Mr. Hefer is an experienced industrial engineer and management consultant with strong information technology skills and proficient in business-process analysis and re-engineering; application development and deployment; performance and quality management initiatives for companies of various sizes and across a range of industries, including health and human services.Key recent projects:The Greater Richmond ARC (Richmond, VA) human and healthcare services agencyRestructured and automated the agency, markedly improving efficiency and quality of services for people with intellectual and developmental disabilities:• Organizational change: Conducted detailed top-down analysis of work and life skills training programs and designed and implemented a new organizational structure.• Performance management system: Designed and developed a unique outcome (service impact/quality) and productivity measurement model to support the agency’s strategy.• Automation: Optimized work flows; prepared detailed system specifications for service delivery, and medical records; redesigned documentation; evaluated software options; managed software customization and implementation.TCS Group (Coral Springs, FL) cabling and communication companyChampioned a web-based enterprise application following a rigid software development life-cycle methodology to deliver project functionality; modules included sales/contact management, job specification/administration, purchasing/inventory control; developed labor standards to determine staffing requirements; implemented performance review, bonus, and commission schemes.Fonterra (New Zealand) multinational dairy companyEngineered a sophisticated supply chain optimization solution to automate sales forecasting, balance and shipping containers from New Zealand to the Caribbean; designed and deployed online ordering for distributors throughout Venezuela, improving supply-chain and production/delivery resource efficiency.
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Founder And Director Of Business SolutionsCsl Solutions, Llc 2000 - PresentRichmond, Va, UsAs a business consultant, Mr. Hefer provides expertise in the following areas:• Facilitating organizational change through: strategic analysis; functional decomposition and modeling; human resource requirements mapping; and restructuring.• Business process analysis and re-engineering; optimization of workflows and utilization of resources.• Design and implementation of performance and productivity measurement and management systems; productivity and outcome improvement.• Directing the design and development of complex business and learning web-based applications utilizing a structured software development life cycle (SDLC) approach.• Eliciting stakeholders; defining business need and case; specifying, modeling, verifying, and communicating business, stakeholder and solution requirements. • Allocating requirements to solution components; evaluating vendors; acting as liaison between customer and developers/suppliers; assessing and validating solution.• Working with QA teams and performing user acceptance testing (UAT). Communicating bugs/enhancements to programmers; implementing solution and training users.• Project management, including feasibility, timescales, costs, and technical quality; contracting, controlling, training, and mentoring.• Leveraging of Internet technologies to improve business and supply-chain efficiencies and reduce costs.
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Director Operations And Information TechnologyFulcrum Group (National Customized Distribution For Major Clothing Retailers) Jan 1996 - Dec 1999Mr. Hefer started up the company and had full profit and loss responsibility for operations, finance, and information technology:• Visualized, analyzed and strategized business positioning; performed feasibility study; developed business models and pricing strategies; prepared business plan.• Developed distribution strategy; designed network/infrastructure; designed and implemented operational procedures, documentation, and controls.• Architected and implemented national distribution/warehouse system including scanning, parcel tracking, routing, picking, loading and delivery.• Engineered cost and productivity management tools; directed the day-to-day distribution operations; monitored and reported performance.Major accomplishments:• Company was profitable in first year, with turnover of $6M, distributing 496,000 parcels.• Improved performance and saved costs by optimizing operational and supply-chain efficiencies.• Reduced losses in the distribution of high-value textile merchandise from 10% (previous client contractor) to nearly zero and achieved 98% on-time delivery.
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Industrial Engineering And Management PositionsPrevious Experience 1982 - Dec 1995PREVIOUS EXPERIENCEPrior to 1996, Mr. Hefer held industrial engineering and management positions with companies in several different industries, performing the following functions:• Managed master planning/construction projects for large, complex facilities; prepared functional and building specifications and revised architectural and engineering drawings.• Developed time-prediction modeling systems using work measurement and regression to establish labor standards and performed variance analysis for simulated work conditions.• Developed work standards utilizing work measurement to balance production lines, optimize manpower, and increase productivity; designing and implementing bonus schemes.• Identified productivity improvement and cost saving opportunities; developed metrics for performance management solutions based on strategic planning.• Analyzed and re-engineered business processes; prepared specifications and implemented business automation. Evaluated software internationally and realized acquired software. • Prepared plant shut-down plans for key installations using PERT project planning software.Major accomplishments:Transnet – PX. Engineered turnaround of the largest transport company in South Africa (2.2M parcels per month):• Reduced costs by 15% and supported senior leadership with focused improvement efforts and managing projects.• Trained staff on use of objective matrix performance measurement and motivation instrument.Sasko• Served as National Distribution Manager for 52 bakeries.• Established a new unique bakery for this major wheat and corn milling and baking company ($3.5M project).• Used work measurement and regression analysis modeling to predict truck delivery times based on distance, traffic density, stops, offloading method, and number of items.• Designed and deployed vehicle maintenance systems based on slotting techniques derived from work studies.
Frederick Hefer Skills
Frederick Hefer Education Details
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University Of PretoriaLogistic And Supply Chain Management -
University Of PretoriaBachelor Of Science (Bsc) Industrial Engineering (Hons)
Frequently Asked Questions about Frederick Hefer
What company does Frederick Hefer work for?
Frederick Hefer works for Csl Solutions, Llc
What is Frederick Hefer's role at the current company?
Frederick Hefer's current role is Industrial Engineer / Business Analyst / Consultant.
What is Frederick Hefer's email address?
Frederick Hefer's email address is fr****@****web.com
What is Frederick Hefer's direct phone number?
Frederick Hefer's direct phone number is +180425*****
What schools did Frederick Hefer attend?
Frederick Hefer attended University Of Pretoria, University Of Pretoria.
What are some of Frederick Hefer's interests?
Frederick Hefer has interest in Science And Technology.
What skills is Frederick Hefer known for?
Frederick Hefer has skills like Strategy, Project Management, Strategic Planning, Management, Business Process, Analysis, Team Building, Start Ups, Budgets, Process Improvement, Software Documentation, Sdlc.
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