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Frederick Miguel Marte De La Rosa is listed as Food Runner & Server Assist | Former Collections Supervisor at Teleperformance | Customer Service Expert ๐๐ผ at Stanley Park Brewing, a with 6 employees, based in Coquitlam, British Columbia, Canada. AeroLeads shows a matched LinkedIn profile for Frederick Miguel Marte De La Rosa.
Frederick Miguel Marte De La Rosa previously worked as Food Runner at Stanley Park Brewing and Collections Supervisor at Teleperformance. Frederick Miguel Marte De La Rosa holds Diploma Of Education, Business/Corporate Communications from Vgc International College.
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A passionate and excellent leader with proven management abilities, supervising and motivating teams to achieve their targets while keeping customer-company relationships. A leader with critical thinking and detail-oriented, complying with the companyโs regulations.My journey began at Call Center industries working with US-based companies from Dominican Republic. I have been in the Customer Service/Collections field for about 5 years and my journey took development at Teleperformance in a financial project named Snap Finance.
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Vancouver, British Columbia, Canada
Responsible for delivering food and beverages from the kitchen to guests promptly and accurately, ensuring all orders are correct and presented beautifully. Supports servers by refilling drinks, clearing tables, and assisting with guest needs to enhance the dining experience. Maintains cleanliness and organization in the dining area, and works closely with the kitchen and service team to ensure smooth operations.
Dominican Republic
Supervised 13-member collections team for daily goal attainment via outbound/inbound calls. Tracked team metrics and Money Collected to gauge ranking and status. Led weekly huddles for motivation and skill enhancement. Offered guidance and support to boost team performance.
Dominican Republic
Managed calls to achieve Money Collected objectives. Professionally addressed past-due accounts, negotiated payments, and offered solutions. Enrolled eligible customers in Hardship Programs with empathy. Ensured compliance with company policies while resolving issues.
Dominican Republic
Prioritized customer satisfaction in managing outbound and inbound calls. Offered Payment Options and facilitated reduced lease costs. Arranged minimum payments to keep lease agreements current. Demonstrated flexibility to effectively address customer needs.
Dominican Republic
Handled inbound calls as a front-line representative for Samsung Business Electronic Services in the US. Addressed customer concerns regarding damaged Samsung appliances purchased online or at The Home Depot. Provided options including damage allowances or returns/replacements for non-defective products. Demonstrated empathy and problem-solving skills to ensure customer satisfaction and issue resolution.
Sandusky, Ohio, United States
Organized daily kitchen processes to uphold quality, safety, and efficiency standards. Managed a team of 14-17 members, assigning tasks between front-line servers and kitchen staff. Controlled food inventory to ensure adequate supply for varying demand levels. Enforced safety procedures and maintained cleanliness in both kitchen and restaurant areas.
Sandusky, Ohio, United States
Collaborated with kitchen staff to efficiently serve guests, rotating through positions including Fryer, Pizza Maker, Oven Food, and Roaster. Maintained a proactive approach to cleanliness, ensuring the kitchen remains sanitary and free of unpleasant odors. Demonstrated versatility by adapting to various roles and responsibilities throughout the week. Upheld high standards of hygiene and sanitation to ensure a pleasant dining experience for guests.
Dominican Republic
Managed and oversaw home collection visits for business and personal loans, maintaining detailed records of each collector's visitations within their designated area. Regularly updated and maintained a comprehensive registry to track all home collection visits, facilitating monthly report generation for commission calculations.
Other employees you can reach at stanleyparkbrewing.com. View company contacts for 6 employees →
Jeremy Nickel
Colleague at Stanley Park BrewingNorth Vancouver, British Columbia, Canada
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JC
Jackson Carswell
Colleague at Stanley Park BrewingVancouver, British Columbia, Canada
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Henrique Almeida
Colleague at Stanley Park BrewingVancouver, British Columbia, Canada
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Pedro Halphen
Colleague at Stanley Park BrewingVancouver, British Columbia, Canada
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Paulina Orantes
Colleague at Stanley Park BrewingVancouver, British Columbia, Canada
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Kenneth Tan
Colleague at Stanley Park BrewingSurrey, British Columbia, Canada
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Robyn Burpee
Colleague at Stanley Park BrewingVancouver, British Columbia, Canada
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Doug Devlin
Colleague at Stanley Park BrewingVancouver, British Columbia, Canada
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Liz Niton
Colleague at Stanley Park BrewingVancouver, British Columbia, Canada
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JH
Jordan Heintz
Colleague at Stanley Park BrewingVancouver, British Columbia, Canada
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Quick answers generated from the profile data available on this page.
Frederick Miguel Marte De La Rosa works for Stanley Park Brewing.
Frederick Miguel Marte De La Rosa is listed as Food Runner & Server Assist | Former Collections Supervisor at Teleperformance | Customer Service Expert ๐๐ผ at Stanley Park Brewing.
Frederick Miguel Marte De La Rosa is based in Coquitlam, British Columbia, Canada while working with Stanley Park Brewing.
Frederick Miguel Marte De La Rosa has worked for Stanley Park Brewing, Teleperformance, Alorica, Cedar Point Amusement Park, and Soluciones Scotiabank.
Frederick Miguel Marte De La Rosa's colleagues at Stanley Park Brewing include Jeremy Nickel, Jackson Carswell, Henrique Almeida, Pedro Halphen, and Paulina Orantes.
You can use AeroLeads to view verified contact signals for Frederick Miguel Marte De La Rosa at Stanley Park Brewing, including work email, phone, and LinkedIn data when available.
Frederick Miguel Marte De La Rosa holds Diploma Of Education, Business/Corporate Communications from Vgc International College.
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