Fred M. Email & Phone Number

Weston, Missouri, United States

Handmade Woodcrafts, Fractal Art, Custom Woodworking Orders, Furniture Restoration and Repair.

Creating detailed 3D Computer Generated Models for use in presentations to owners and prospective clients, marketing materials and future use signage.

Merriam, Ks

Service Consultant •Delivered exceptional customer service by acting as a liaison between the customer and retail technician for auto repairs. Communicated with the customers routinely throughout the repair process. •Created repair orders, obtained accurate estimates and approvals of MaxCare Claims.•Reviewed repair orders for work performed and accuracy of all labor, parts and sublet documentation for billing and close out and invoice repair orders.•Balanced a busy workload and properly dispatch work to the appropriate technician/mechanical associate.•Maintained current knowledge of product and service changes.•Acted as an effective liaison within internal departments.•Assisted with sales, marketing, and management developing solutions to reach shared objectives. •Demonstrated exceptional communication and active listening skills.•Maintained high customer satisfaction standards as indicated by numerous “voice of the customer” reviews. •Met and oftentimes exceeded CarMax guidelines for customer satisfaction, resulting in numerous recognitions, advancements, and awarded Store Champion in 2020.Sales Consultant•Guided customers from sale or appraisal to test drives and arranging financing applications. •Used active listening to assist customers in finding a vehicle that fit their needs. As well as stay in the budget they set. •Make loan recommendations or decisions based upon information from the application and other sources, such as credit bureau information.•Review income statements, paystubs, and tax returns.•Provide accurate account information using account security procedures.•Helped customers understand the importance of Carmax’s extended service plan “MaxCare”. So I could help protect their investment for the life of the loan. Also to provide peace of mind that they did not have to worry about a large repair bill and only a deductible. When leaving to service my vehicle to MaxCare percentage was 87%, leading the store.

• Project Manager – Facilitated & coordinated the building of both commercial and residential construction projects. This included providing Project Progress Reports, Creating and Maintaining Project Schedules, Achieving Deadlines and Completion Dates On Time, Coordination of Subcontractors within Project Schedule, Balancing & Maintaining of Project Budgets• Estimator – Determined how much a given project will cost, how long the project will take to complete and how much revenue the project should generate. Factors such as labor costs, material costs, equipment rental, manufacturing locations, facility costs and required permits and licensing are all taken in to account in the preparation of the bid. I also worked closely with the project superintendent to make sure the project meets all financial and schedule millstones.• Architectural Renderings – Created detailed 3D Computer Generated Models for use in presentations to owners and prospective clients, marketing materials and future use signage.• Accounting – Create Invoices, Write Purchase Orders, Subcontracts & Contracts, Paying Monthly Fixed & Variable Expenses, Creating & Maintaining State of Kansas “Application For Payments”, Generated Expense and Balance Sheets using Excel • Website Development & Support – • Developed, Maintained and Updated Dalrymple Construction Co., Inc.’s website.• Developed, Maintained and Updated ZeoTech Construction Co., Inc.’s website. • Developed, Maintained and Updated Designs By Dal website.

Advertising And Marketing

Education record