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Frédéric Mergel Email & Phone Number
Group CTO and CISO - IT Shared Services - Technology, Operations and Cyber Security
at
Groupe Delachaux
1 work email found
@europ-assistance.com
6 phones found area 315, 202, and 316
LinkedIn matched
✓ Verified May 2026
4 data sources
Profile completeness 100%
Current company
Role
Group CTO and CISO - IT Shared Services - Technology, Operations and Cyber Security
Location
Paris, Île-de-France, France
Company size
Who is Frédéric Mergel? Overview
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Quick answer
Frédéric Mergel is listed as Group CTO and CISO - IT Shared Services - Technology, Operations and Cyber Security at Groupe Delachaux, a company with 106 employees, based in Paris, Île-de-France, France. AeroLeads shows a work email signal at europ-assistance.com, phone signal with area code 315, 202, 316, and a matched LinkedIn profile for Frédéric Mergel.
Frédéric Mergel previously worked as Group CTO & CISO - IT Shared Services - Technology, Operations & Cyber Security at Groupe Delachaux and Group CTO - Cloud Transformation - IT Foundations & Cyber Security at Europ Assistance. Frédéric Mergel holds Axa Group University - Executive Education @Axa Group/Insead. - Mba "Telemaque" Programme, International Business Performance & Change Management from Insead.
Company email context
Email format at Groupe Delachaux
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{first_initial}{last}@europ-assistance.com
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AeroLeads found 1 current-domain work email signal for Frédéric Mergel. Compare company email patterns before reaching out.
Profile bio
About Frédéric Mergel
With a broad multi-faceted grasp of digital IT management & transformation in international critical businesses, dealing with IS architecture & infrastructure, IT operations & automation, cyber security, cloud transformation, modern workplace, my focus is to be instrumental in raising the bar, engaging teams to deliver fit-for-purpose & sustainable IT solutions & capabilities.
Listed skills include Service Delivery, It Operations, Architecture, Project Management, and 46 others.
Current workplace
Frédéric Mergel's current company
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Groupe Delachaux
13 roles · 33 years
Frédéric Mergel work experience
A career timeline built from the work history available for this profile.
Group Cto & Ciso - It Shared Services - Technology, Operations & Cyber Security
CurrentInternational Group Technology & Cyber Security Office Management (EMEA, US, APAC)- IT Architectures & Infrastructures Management, IT Sourcing & Solution Design Authority- SOC Implementation (XDR / EDR)- Hub & Spokes Cloud IaaS/PaaS, Datacenters- Modern Workplace Services Engineering ( Office365,IAM/Azure AD, onprem AD, MFA, EndPoint Management)- LAN-WAN.
Jan 2023 - Present
Group Cto - Cloud Transformation - It Foundations & Cyber Security
Europ Assistance (Generali Group) is an international assistance & insurance company (9,000+ employees) operating 24/7 across the globe and delivering mission-critical assistance & care services in 30+ geographies.As Group CTO & CISO, I've been leading the move-to-cloud & In-Depth Defense group-wide transformation, from the Design, Build/Migrate up to the.
Jan 2016 - Dec 2022
It Infrastructures & Operations Director - Gaming & Retail Services / E-Commerce
Managed the IT Technical Architecture, Infrastructures & Operations Service Center (80+ FTE, 30+ m€/yr) in the framework of 24/7 real-time lines of business (horse races betting, sports betting, skill games).Supervised the technology & infrastructure transformation plan (New tier3/Tier4 Datacenter Migration, Private Cloud /Virtutalization Design & Build.
Apr 2014 - Jan 2016
Axa Tech - Global It Project Director & Head Of It Services Delivery
Led, built and rolled out group-wide workplace office365 collaboration services.Migrated AXA entities, (Europe, US, Asia, 60,000+ employees) through a full life-cycle stream-based project structure (onboarding steps, assessment, design, build, migrate, operate). Implemented a new operating model based upon a 24/7 Cloud Collaborative Center of Expertise to.
Dec 2011 - Apr 2014
Axa Technology - Insurance Crm & Call Center Platforms - It Operations Manager
Managed the Axa France IT Contact Center Intensive Care Unit (Build & Run, ~ 50 IT technical experts) specialized in CRM (Siebel) Platforms, CTI infrastructures (Genesys), Telephony over IP, Middleware ESB, Eletronic Documents Management, and Filenet Business Process Management, Strenghtened the Quality of Services of the mission-critical contact center.
Feb 2010 - Dec 2011
Insurance It Projects & Service Delivery Manager (Life & Savings, P&C Platforms)
Managed a portofolio of Insurance IT infrastructures & platforms Implementation Projects (Life & Savings platform Health Insurance Platform, P&C platforms). Set up project dashboards, reports and & monitor projects KPIs (OTOBOS) as per AXA project methodology & frameworkManaged & coordinated a pool of Project Managers (10-15 PMs)Supervised IT technical.
Dec 2004 - Feb 2009
Head Of Group Internet Insurance Portals & Platforms - Technical Design, Build & Run
Managed and developed the IT Group Technology Solutions Unit, specialized in Infrastructures, Architecture & Security (10 IT experts)In charge of e-solutions & platforms Design (PoC, MVP), Build, Rollout & Run services.
Oct 2001 - Dec 2004
It Operations & Infrastructures Manager - Internet Services Provider
Managed the 24x7 IT Datacenter, infrastrucutres operations of a major [#2) French-market ISP.Coordinated 30+ experts in different technology & services areasBuilt a new IT Infrastructures & Operations Core Unit (CoE) organization.Improved process, through trouble-ticketing platform, change & run ITIL processesOptimized/whittling down IT Running costs.
Jun 2000 - Oct 2001
It Project Manager - Mediation, Invoicing & Billing Platform
IT Projects Lead on mission-critical business/IT platforms based upon major telecom software packages in the field of: - Customer Care, Mediaion, Billing, Invoicing, Settlement Systems & platforms.- Network Management, Mediation, service provisionningIn charge of driving the full cycle: from business requirements, technical design, build to go live & run.
Jan 1998 - Sep 2000
Telecom Software Development Lead & Technical Architect
Telecom/Network Management Software Development (Unix/Linux, C/C++/Java)Web B2C Portals Development & integration (Infranet, Netscape Suitespot, LDAPHigh-Availability Architectures Design, Build & Run (HPUX, Switch-over, HP MCS Guard)Unix/Linux System Engineeer & DBA (Oracle, Ingres)Citrix Platform
1993 - 1998
~5 yrs
Military Service - Scientifique Du Contingent - R&D Software Dev Engineer - Cap Gemini Industries
R&D Software development Engineer specialized in Signal Processing, embedded system, sensors, image digital processing / shape recognition, Artificial intelligence / Hopfield Adaptative neural networks
Sep 1993 - Aug 1994
It/Telecom Engineer Intern
Sagem Group : Silec (Société Industrielle Des Liaisons Electriques)
Study (specifications, design, development, unit & integration tests) of advanced features for crossroads signalling & car traffic regulation management system
Feb 1993 - Jul 1993
6 education records
Frédéric Mergel education
Axa Group University - Executive Education @Axa Group/Insead. - Mba "Telemaque" Programme, International Business Performance & Change Management
Insead
Telecom Engineer - Sup Galilée - Ms, Telecom & Computer Sciences, Computer Systems Networking And Telecommunications
Université Sorbonne Paris Nord
Bs - Sciences & Engineering Eea - Université Henri Poincaré - Nancy 1, Applied Mathematics, Physics & Computer Sciences
Universite De Lorraine
French Baccalaureat C, Maths, Physics, Chemistry, Biology
Lycée Poincaré
Cissp Training, Cyber Security - It Security Management
Certyou
Msc Computer Sciences And Telecommunications, Computer Systems Networking And Telecommunications
Université Paris 13
FAQ
Frequently asked questions about Frédéric Mergel
Quick answers generated from the profile data available on this page.
What company does Frédéric Mergel work for?
Frédéric Mergel works for Groupe Delachaux.
What is Frédéric Mergel's role at Groupe Delachaux?
Frédéric Mergel is listed as Group CTO and CISO - IT Shared Services - Technology, Operations and Cyber Security at Groupe Delachaux.
What is Frédéric Mergel's email address?
AeroLeads has found 1 work email signal at @europ-assistance.com for Frédéric Mergel at Groupe Delachaux.
What is Frédéric Mergel's phone number?
AeroLeads has found 6 phone signal(s) with area code 315, 202, 316 for Frédéric Mergel at Groupe Delachaux.
Where is Frédéric Mergel based?
Frédéric Mergel is based in Paris, Île-de-France, France while working with Groupe Delachaux.
What companies has Frédéric Mergel worked for?
Frédéric Mergel has worked for Groupe Delachaux, Europ Assistance, Pmu, Axa, and Axa Technology Services.
How can I contact Frédéric Mergel?
You can use AeroLeads to view verified contact signals for Frédéric Mergel at Groupe Delachaux, including work email, phone, and LinkedIn data when available.
What schools did Frédéric Mergel attend?
Frédéric Mergel holds Axa Group University - Executive Education @Axa Group/Insead. - Mba "Telemaque" Programme, International Business Performance & Change Management from Insead.
What skills is Frédéric Mergel known for?
Frédéric Mergel is listed with skills including Service Delivery, It Operations, Architecture, Project Management, Itil, Data Center, It Strategy, and Enterprise Architecture.
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