Frederico Lisot Email & Phone Number

London, England, United Kingdom

London, England, United Kingdom

London, United Kingdom

Roka Group, Peyote Group, London UK & Australia| Apr 2016 – Dec 2019Hospitality Industry ➢ Head-Waiter | Apr 2016 – Dec 2019 (3years 8months) ● Welcomed the guests to the venue, consistently demonstrating a friendly and professional approach.● Served the customers effectively, ensuring the best experience for all customers.Key Achievements● Achieved strong negotiation skills due to open and consultative communication with clients and a range of team members from… Show more Roka Group, Peyote Group, London UK & Australia| Apr 2016 – Dec 2019Hospitality Industry ➢ Head-Waiter | Apr 2016 – Dec 2019 (3years 8months) ● Welcomed the guests to the venue, consistently demonstrating a friendly and professional approach.● Served the customers effectively, ensuring the best experience for all customers.Key Achievements● Achieved strong negotiation skills due to open and consultative communication with clients and a range of team members from different ethnicities and backgrounds.● Appointed as the trainer for the new staff.● Demonstrated responsibility dealing with £10k in cash daily, also responsible for the accounts management around £40k per day, including all types of payment.● Recognised for achieving goals, such as selling champagnes and unique dishes on the menu, following the briefing before starting to work each day.● Reducted the stock by 30%, improving the space and organisation of the products, applying FIFO ( first-in, first-out rule), also reduced food waste by 5%, increasing the efficiency of its management.● Promoted throughout the years, starting as a kitchen porter, then waiter, bartender until reached the head-waiter position, after excelling in each role. Show less

London, England, United Kingdom

Italy

Achievements: ● Developed powerful communication skills, dealing with people from different countries—improved English and Italian during this period.● Achieved the top 5 cash commissions during the five months, being in the spotlight among the other 40 crew members.● I demonstrated my expertise in dealing with customers, consistently providing them with the best experience, always focusing on their satisfaction, increasing their loyalty, and executing my role in the most… Show more Achievements: ● Developed powerful communication skills, dealing with people from different countries—improved English and Italian during this period.● Achieved the top 5 cash commissions during the five months, being in the spotlight among the other 40 crew members.● I demonstrated my expertise in dealing with customers, consistently providing them with the best experience, always focusing on their satisfaction, increasing their loyalty, and executing my role in the most professional and friendly way. Show less

Araxá Area, Brazil

● Prepared a group of Directors from a mining company for an international conference.● Taught professionals for specific vacancies in the public sector, achieving a 90% approval rate for those attending my classes.● Reached high rates on approval of children and teenagers on their First English Certificate Exam

Araxá Area, Brazil

● Crated BIT Company, as part of the project held during this period.● Established key performance indicators. Monitored and evaluated the overall sales plan.● Identified problems and shortfalls and proposed practical solutions for those.● Analysed sales data and produced insights to optimise sales performance. Provided operational support such as liaising with stakeholders, tracking delivery maintenance and install timelines, etc.● Prepared, reviewed, and maintained clients… Show more ● Crated BIT Company, as part of the project held during this period.● Established key performance indicators. Monitored and evaluated the overall sales plan.● Identified problems and shortfalls and proposed practical solutions for those.● Analysed sales data and produced insights to optimise sales performance. Provided operational support such as liaising with stakeholders, tracking delivery maintenance and install timelines, etc.● Prepared, reviewed, and maintained clients documentation and reports. Coordinated and supported sales content in the digital platforms.● Communicated with stakeholders and clients to map out the process, developed reports and built strategies to increase sales, revenue and clients' satisfaction.Achievements: ● Reached and exceeded sales targets, in around £10k per month.● Increased the aftercare packages' sales, including preventive maintenance, brought more cost-effectiveness from each client, generating a 40% increase in monthly company turnover.● Received an award for developing music videos, showing the apprenticeship programs designed by the company, helping students to initiate their career in software development, contributing to the local community. Show less

Minas Gerais, Brazil

Key Achievements ● Reduced the mistakes on payments and discounts on the payroll, ensuring team members' satisfaction and consequently reducing staff turnover.● With the staff turnover reduction, the quality of service has improved, alongside the reduction in cost for the equipment maintenance, as the employees had more experience and knew how to operate that machinery.● Managed the accounts payable and receivable, reducing the interest to zero and increasing the company credit… Show more Key Achievements ● Reduced the mistakes on payments and discounts on the payroll, ensuring team members' satisfaction and consequently reducing staff turnover.● With the staff turnover reduction, the quality of service has improved, alongside the reduction in cost for the equipment maintenance, as the employees had more experience and knew how to operate that machinery.● Managed the accounts payable and receivable, reducing the interest to zero and increasing the company credit score.● Demonstrated creativity creating advertisings to increase awareness about sustainability and environment preservation campaigns.● Reduced the cost by 30% for replacement parts for equipment, procuring new services and suppliers with a better price and delivery lead time. ● Public account' management over $1.2M turnover per year, controlling the payments received, with full access to the bank account crediting those payments and Invoices in the system.● Responsible for accounts reconciliation and cash flow for the whole company.● Managed the entire building, facilities maintenance, vehicles control and all related costs control for those. Show less

Minas Gerais, Brazil

Key Achievements ● Recommended and Hired as Office and Accounts manager in a company from the same group.● Developed procedures to ensure all payments were made on time, avoiding interest payments.● Ensured all payroll was added correctly to the system.● Learned all accounts tasks, which led me to discover more and have awakened my passion for becoming a professional accountant.

Bachelor'S Degree, Accounting And Finance, 2St Year

Activities and Societies: Awarded as Top Student on Global Debates in 2020. Appointed as the Class Spokesperson in 2019.

Hons Bachelor Of Business Administration - Bba, Business Administration And Management, General