Frederico Cruz Jesus Email & Phone Number

Lisbon, Portugal

Lisbon, Portugal

- Information Management Degree Coordinator- Internationalization Coordinator for Undergraduate ProgramsMSc courses: - Business Process Management; - Process Mining; - Computational Statistics; - Marketing Engineering & Analytics; - Research Methods.BSc courses: - Business Process Management; - Data Analysis; - Foundational Aspects of Data Science.

Lisbon

Information Management Degree CoordinatorMSc courses:- Data Mining, Data Analysis, Introduction to Data Analysis, Quantitative Methods for Marketing, Web-Marketing & e-Commerce, e-Business, and CRM.BSc courses: - Data Analysis, Statistics III, Computation in Statistics and Information Management (SAS), Information Systems, and Web-Marketing & e-Commerce.

Lisbon, Portugal

MSc courses: - Business Process Management; - Computational Statistics; - Customer Relationship Management; - Data Mining; - Marketing Engineering & Analytics.BSc courses: - Business Process Management; - Data Analysis; - Information Systems; - Programming for Business.

MSc courses:- Data Analysis.BSc courses:- Statistics III and Web-Marketing & e-Commerce.

Lisbon

Lisboa E Região, Portugal

Responsible for the development and implementation of CRM systems within the organisation, namely the customer value; the customer´s segmentation framework; scoring (data mining) models; cross- and up-sell strategies; and centralised marketing campaigns, all developed with SAS Base, SAS Enterprise Guide, SPSS and Excel. My responsibilities also include the.

Barcelona E Região, Espanha

Long stay in Barcelona so that I could learn the Allianz´s framework for CRM and, thus, later apply it in Portugal. Included SAS formation and the development of several tasks for Allianz Spain´s customers.

Lisboa E Região, Portugal

I had as primary responsibilities ensure the normal processing of the SAS recoveries´ system for ECS cards portfolio. This included the allocation of the cards/accounts in the recoveries process workflow; calculating the daily and monthly amount recovered; and the reporting of MI. These tasks were performed using SAS programming and Excel.

Lisboa E Região, Portugal

Performance of various tasks, which I highlight, as most relevant, the development of 2010 sales forecast model in which multivariate statistical analysis and modelling algorithms were used. Additionally I´ve had the opportunity to produce other analysis such as geo-marketing studies, stock management measurements and ad-hoc studies. In this role I have.

Doctor Of Philosophy - Phd, Information Management, Summa Cum Laude

Specialisation areas: Information Systems; Information Technology; Data Mining; Predictive Modelling; Structural Equation Models (CB-SEM.

Structural Equation Modeling Using Partial Least Squares (Pls)

Faculty of Economics. Doctoral Programme in Economics and Business - Qualitative and Quantitative Research Methods for Business Course

Data Analysis´ Advanced Methods - Covariance-Based Structural Equation Models

Instituto de Ciências Sociais. Covariance-based Structural Equation Modeling Course

Msc, Statistics And Information Management - Business Intelligence And Knowledge Management, 18

Master´s thesis titled "Digital Divide across the European Union"; Average of 18 points out of 20 in the Post-Graduation in Business.

Bsc, Information Management

Awarded with "Prémio de Incentivo à Excelência Académica 2005/2006"