Frederic Panek Email & Phone Number

Geneva, Ge, Ch

Geneva, Switzerland

Delivering on the promise of a polio-free world

Paris Area, France

Technical Services Project Manager, EMEA RegionProject Delivery Responsibilities:- Managed all aspects of project delivery using established methodologies and best practices.- Oversaw multiple projects to ensure they met technology and business objectives on time and within budget.- Maintained accurate and timely project information across all internal and external plans, communications, and status reports.- Conducted effective project kickoffs, identifying all stakeholders, and defining project roles and responsibilities.- Built strong relationships with stakeholders and project teams to ensure quality installations.- Identified and managed project risks and developed mitigation plans.Dedicated Care Account Management:- Managed key large accounts under the “Dedicated Care” commercial offer.- Fostered long-term customer relationships through regular meetings, adjusting frequency based on activity levels.- Tracked and led identified tasks and actions.- Collaborated with Sales Engineers to propose technical solutions for new business requirements.Industry Verticals:- Healthcare- Media & Entertainment (VOD and IPTV)- Banking

Puteaux

Issy Les Moulineaux

Beijing City, China

Overview: Managed projects and teams for an offshore software development company based in China.Responsibilities:- Supervised operations of offshore teams across multiple countries (France, USA, The Netherlands) for Microsoft, handling recruiting, training, quality control, talent nurturing, and invoicing.- Led onshore projects for British Telecom, clarifying requirements, organizing tasks, and coordinating with offshore Project Managers to implement Scrum methodologies.- Managed multiple development projects for Microsoft, including Speech and Finance divisions, overseeing teams of developers and ensuring successful project delivery.- Conducted on-site missions for key clients, including a 4-month assignment for British Telecom in Ipswitch, UK, and a 1-month assignment for Microsoft in Mountain View, USA.Technologies: VoIP, VXML, Perl, MOSS 2007, MOSS 2010, Web Services, Silverlight, ASP.NET

Beijing City, China

Overview: Managed projects and teams for an offshore software development company based in China.Responsibilities:- Analyzed functional and technical documentation.- Delegated and managed tasks effectively.- Prepared and delivered reports to clients and stakeholders.- Conducted weekly meetings with project directors and client stakeholders.- Oversaw the entire Software Development Lifecycle from initiation to completion.- Led and organized teams of developers and designers, ensuring adherence to best practices and code quality standards.Technologies Used: SharePoint, .NET, Java, MS SQL, Oracle, MySQL

China

Delivered presentations about Agile Project Management methodologies and eGovernment during seminars designed towards government agencies, in several major Chinese cities including Xi'an, Baotou and Yantai.

Beijing City, China

Overview: SinoCode, an offshore software development company based in China, relied on the Client Delivery Manager (CDM) to ensure seamless coordination between project managers, development teams, and clients, aligning all efforts with client business objectives.Responsibilities:- Acted as the primary point of contact for clients, managed relationships, and addressed all incoming requests and inquiries.- Coordinated with project managers and development teams to translate client business requirements into actionable development tasks.- Oversaw the entire Software Development Lifecycle, ensuring timely delivery and adherence to quality standards.- Managed complex processes involved in project execution, optimizing workflows for efficiency and effectiveness.- Employed outsourcing and offshoring experience to streamline operations and maximize project outcomes.- Provided high-level project management, guiding teams to meet project milestones and deliverables.- Fostered strong internal relationships to facilitate collaboration and achieve the best outcomes for clients and SinoCode.

Kuala Lumpur, Malaysia

Overview: Contributed to the development of Britesoft’s flagship product, BriteWorks.Responsibilities:- Designed and developed a graphical component using JGraph, enabling auto-generation of graphs based on XML, software architecture, and component hierarchy.- Developed components to port BriteWorks to the web using JSF and AJAX.- Undertook various other development tasks to support the project.

Master Of Science, Technology Management, Merits

Activities and Societies: Business Creativity and Innovation, Enterprise Database Systems, Integrated Systems Management, Internet.

Bachelor'S Degree, Computer Science

Activities and Societies: Client/Server systems, Electronic documentation and XML, Web programming, Security solutions, Doing Business.