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Frederic Pion is listed as Head of Telecom & IT Business Unit | Sales, Business Development, Service Delivery at NEC Europe, a company with 382 employees, based in Greater Paris Metropolitan Region, France, France. AeroLeads shows a matched LinkedIn profile for Frederic Pion.
Frederic Pion previously worked as Head of Telecom and IT Business Unit at Nec Europe and Operations Director/ General Manager at Sita. Frederic Pion holds Mba, Business Administration from Iae France - Écoles Universitaires De Management.
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Dedicated leader with outstanding skills in Sales, Client focused & Service driven.Superior ability to achieve immediate and long-term Sales goals.Proven ability to analyse, plan, manage, lead and motivate a large team (up to 100 people). Excellent communication and presentation skillsMore than 20 year experience in the Telecommunications and ITInternational living and working experience in Asia and EuropeRegular lecture in business schools on "Leadership & Management" and on "Customer Management"Willing to relocate and to travelKey words: New Business Development, Key Accounts Management, Sales Strategy, Mid Term Plan, P&L Management, Operations management, Team management, Negotiation and Bid Management, AI, Saas, ITIL V3 , Transformation, Six Sigma, Loyalty and Customer satisfaction
Listed skills include Customer Satisfaction, Customer Service, Team Management, Call Centers, and 30 others.
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Paris Area, France
Head of Business Unit in charge of Sales, Business development and Service delivery for both domestic and overseas customers across all NEC Telecom and IT Software and Hardware portfolio.Detailed description:- Budget (Around 15 million) and P&L management for the country affiliate/ Business Unit - Sales and OP Budget overachievement for the last three.
Paris Area, France
Operations Director for SITA France & General Manager for SITA Telecom in charge of the outsourcing services delivered both in France and around the world for French Airlines and Airports, including major accounts such AF, KLM and ADP through ITIL Management with dedicated teams or with Service partners SITA is the world's leading specialist in air.
Customer Care Manager for LG Electronics France in charge of customer satisfaction and loyalty through high level and efficient service offers: dealers/ partners contract negotiation, partners’ network development, technical support & call center managementDetailed Description:- Products range covered: Brown goods (Display & TV, AV, MP3, GPS), Home.
o Service Supplier Manager for Nokia Mobile Phones in charge of proactive service offerings through a high quality service network (logistic partners, repair centers & call-center).Detailed Description:- 5 local Service Centers and 200 Service Points for 40K repairs a month-- A budget of more than 800K€uros a month- Local Implementation of a European.
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Frederic Pion works for NEC Europe.
Frederic Pion is listed as Head of Telecom & IT Business Unit | Sales, Business Development, Service Delivery at NEC Europe.
Frederic Pion is based in Greater Paris Metropolitan Region, France, France while working with NEC Europe.
Frederic Pion has worked for Nec Europe, Sita, Lg Electronics France, Nokia, and Thales.
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Frederic Pion holds Mba, Business Administration from Iae France - Écoles Universitaires De Management.
Frederic Pion is listed with skills including Customer Satisfaction, Customer Service, Team Management, Call Centers, Telecommunications, Management, Crm, and Cross Functional Team Leadership.
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