Frédéric Serrière Email and Phone Number
Frédéric Serrière work email
- Valid
- Valid
Frédéric Serrière personal email
Area Delivery Manager for the entire Weso region (France, Benelux, Italy and Spain), I am managing the Consulting team in these 4 countries, as well as ensuring different KPI are met and managing the delivery of all French Citrix Consulting projects, ensuring high customer satisfaction during the projects.Creator of the following Citrix tools (all available on Citrix Support website)Citrix Quick LaunchVDA Commandline toolWorkspace app Commandline toolStoreFront Web GUI AssistantCitrix Session Management toolCitrix Printing ToolCitrix UPM Log ParserCitrix Logoff Sessions Tool (replaced by Citrix Session Management Tool)Citrix ICA FIle Creator (replaced by Citrix Quick Launch)
-
Principal Account Technical StrategistCitrixParis, Fr
-
Area Delivery Manager - Western EuropeCitrix Jul 2021 - PresentParis, Île-De-France, FranceManaging the French, Benelux, Spanish and Italian Consulting teams.Responsible for different KPI (team utilization, contribution margin, revenue, NPS) for the entire WESO area (France, Benelux, Italy and Spain).Delivery management of the French projects.
-
Area Delivery Manager - France & BeneluxCitrix Oct 2019 - Jul 2021Paris Area, FranceManaging the French and Benelux Consulting team.Responsible for different KPI (team utilization, contribution margin, revenue, NPS) for France and Benelux, Delivery management of the French projects.
-
Senior Architect And Delivery ManagerCitrix Apr 2019 - Sep 2019Paris Area, FranceAs Delivery Manager, I am in charge of the successful delivery of the French projects where the team is engaged. This involves finding the right consultant with the right expertise for the project (they aren't always located in France!) and ensuring the delivery is meeting and often exceeding the customer's expectations in the timeframe required.As Senior Architect, my focus is ensuring customers receive the highest expertise on specific Citrix products (in the Virtual Apps and Desktops space) as well as features (AppDNA, UPM, PVS...) for their design, migration or assessment projects.
-
Architect & Service Delivery ManagerCitrix Apr 2016 - Mar 2019Paris La Défense, Île-De-France, FranceIn addition to my architect role within Citrix Consulting, I am in charge of the successful delivery of the French projects where the team is engaged. This involves finding the right consultant with the right expertise for the project and ensuring the delivery is meeting and often exceeding the customer's expectations in the timeframe required.
-
Architect - Western EuropeCitrix Jun 2014 - Mar 2019Paris La Défense, Île-De-France, FranceInvolved in infrastructure assessment, design and implementation of Citrix solutions on projects scaling up to several hundred of servers, for up to 45000+ users.The projects involved Citrix products such as XenApp, XenDesktop, Provisioning Services, EdgeSight, ShareFile, XenServer, etc..I am also managing Consulting relationship for large enterprise customers (EDF, Orange..) to provide them a single point of contact related to all their consulting needsAdditionally, I am managing relationship with Citrix Consulting partners regarding potential subcontracting for specific projects, involving resources planning. Finally, I now also manage planning for the French Consulting team, as well as helping for business development.
-
Principal Consultant - Western EuropeCitrix Nov 2010 - Jun 2014Paris La Défense, Île-De-France, FranceInvolved in infrastructure assessment, design and implementation of Citrix solutions on projects scaling up to several hundred of servers, for up to 45000+ users.The projects involved Citrix products such as XenApp, XenDesktop, Provisioning Services, EdgeSight, ShareFile, XenServer, etc..
-
Escalation EngineerCitrix Aug 2006 - Nov 2010Advanced troubleshooting and problem solving expert in complex Citrix software environments.EMEA Escalation expert in :Citrix Printing ArchitectureCitrix Profile ManagementCreator of the following Citrix tools :all available on http://support.citrix.com/Citrix Quick LaunchCitrix Printing ToolCitrix UPM Log ParserCitrix Logoff Sessions ToolCitrix ICA FIle Creator
-
Technical Relationship ManagerCitrix Oct 2002 - Aug 2006Dedicated point of contact for any kind of technical support request from corporate customers in EMEA. Looked after 8 accounts in different industries like telecoms and finance.Relocated from Dublin to France in March 2003 to be dedicated to the biggest French corporate customers.
-
TechleadCitrix Sep 2001 - Oct 2002Technical assistance to frontline engineers when dealing with complex issues.Creating and providing technical training to frontline engineersManaging EMEA TechSupport Intranet site: diagnostic tool creation, documentation sharing etc.
-
Front Line TechnicianCitrix Apr 2001 - Sep 2001
-
Engineer SpecialistCompaq Sep 2000 - Mar 2001Level 2 Escalation Engineer for Compaq corporate notebooks models.EMEA Specialist for Windows CE devices
-
Technical Support RepresentativeCompaq Computer Corp. Mar 1999 - Aug 2000Technical assistance to Compaq customers for corporate Compaq notebooks and Windows CE devices.Technical assistance to front line engineers when dealing with complex issues.Creating and providing technical training to front line engineers.Created the first EMEA TechSupport Intranet site dedicated to Compaq professional notebooks and PDA
Frédéric Serrière Skills
Frequently Asked Questions about Frédéric Serrière
What company does Frédéric Serrière work for?
Frédéric Serrière works for Citrix
What is Frédéric Serrière's role at the current company?
Frédéric Serrière's current role is Principal Account Technical Strategist.
What is Frédéric Serrière's email address?
Frédéric Serrière's email address is fr****@****rix.com
What skills is Frédéric Serrière known for?
Frédéric Serrière has skills like Citrix, Virtualization, Citrix Metaframe, Vdi, Xen, Servers, Windows Server, Application Virtualization, Vmware, Cloud Computing, Technical Support, Microsoft Technologies.
Who are Frédéric Serrière's colleagues?
Frédéric Serrière's colleagues are Eugene Pienaar, Kitty F., Janisse Saintilnor, Andrew Rylatt, Kalpa Na, Viktoria Ivanova, Panos Viglas.
Not the Frédéric Serrière you were looking for?
-
Frédéric Serrière
Ceo @Silverecostrategic 👉 Advisor On The 50Plus Market (Boomers And Seniors) #Silvereco #SilvereconomyParis -
1hotmail.com -
1hotmail.fr -
Free Chrome Extension
Find emails, phones & company data instantly
Aero Online
Your AI prospecting assistant
Select data to include:
0 records × $0.02 per record
Download 750 million emails and 100 million phone numbers
Access emails and phone numbers of over 750 million business users. Instantly download verified profiles using 20+ filters, including location, job title, company, function, and industry.
Start your free trial