Frederic Hayertz Email & Phone Number

Waikato, New Zealand

New Zealand

Asia Pacific

Managing the service delivery of e-Invoicing solutions to end customers, which includes coordination of the functional and technical teams, management of projects, account management and budget forecasts.

Brussels Area, Belgium

Project Management and Business Analysis of e-invoicing solutions: implementations of web portal and EDI solutions

New Zealand

--------------------------------------------------------------------------------------------------------------* Process owner for the Dexia Insurance Belgium Customer's Database, which includes: - Data Quality Management- Developing and implementing a program for 2011-2013 to improve the data quality (front and back office): mailing returns, statistics dashboard, data defect reports, etc.- Application of the Scrum Methodology (Scrum Master Certified in 2011)--------------------------------------------------------------------------------------------------------------* Member of the Program Office Cell for the Commercial Department--------------------------------------------------------------------------------------------------------------* Project Manager & Business Analyst Roles in different projects (legal, front-end apps, etc.)--------------------------------------------------------------------------------------------------------------

-----------------------------------------------From 30 March 09 to 24 April 09Coordinator for software release:* Coordination of the test team: weekly planning, trainings, support* Test Scenarios improvement * Incident and Management Reports --------------------------------------------------From December 08 to February 09Coordinator for Business Intelligence project (for PeopleSoft)* Coordination and planning of resources* Assessment on PeopleSoft HR processes* Creation of Business Intelligence dashboards------------------------------------------------From October 08 to November 08Training coordinator* Assessment of training needs in the businesses * HR processes review* Elaboration of a training plan, budget plan and sessions* Coordination and planning of resources* Responsible for budget and communication-------------------------------During September 08 Coordinator for software release* Coordination of the test team: weekly planning, trainings, support* Test Scenarios improvement * Incident and Management Reports -----------------------------------------------From October 2007 to June 2008HR Business Consultant* Assessment of HR processes: AS-IS/TO-BE workflows, workshops with key users and management supervisors* Proof of concept on HR Dashboard solution: large analysis, package selection study and final advices for implementation* Supervision of the payroll software upgrade* Business Analyst for ERP (Oracle e-business Suite): creation of process maps for problem request, workshops, coordination with IT support, communication with key users and follow-up of issues.----------------------------------------------------From September 07 to December 07Project Manager* Pre-sales, Solution design, project lead with management of external /internal resources, budget control * Trainings to key users and customer support* Documentation delivery and direct report to management

o Key contact for the EMEA HR community (UK, Netherlands, Middle East, Germany, Spain, Belgium etc) on PeopleSoft and HR Applicationso Support training of the HR community on Global Data Standards, HR Data Warehouse, metrics and measures, data security access policy, and information delivery toolso Support Honeywell functions with employee information delivery needs for internal and external downstream systemso Leading international projects on customer applications (PeopleSoft,Intranet).o Creating global data standards for key PeopleSoft data fields that are critical to business and HR reportingo Developing data accuracy metrics to ensure ongoing data accuracy and sustainability of data integrityo Developing and implementing of the global HR Data Warehouse for HR information, metrics and dashboard analyticso Develop security access policy and processeso Headcount Focal Point for Europe

o Management of customer requestso Search and selection of appropriate candidateso Administration of social legislationo General administration of contracts and Payroll

1998: HR Officer:o Responsible of payroll, legal administration, training programo Creation of an HR database to manage personal data, insurance, training program and car park 1998-2004: Fleet Managero Responsible of all the fleet administration: offers, orders, follow-upo Choice of leasing partnerso Elaboration of a car policy1999-2003: Business & Information Delivery Analysto Development of customer solutions for intern sale processes and information delivery (full cycle: offer, order, invoice)2003-2004: Management of customer databases and interfaces (PowerBuilder/ASP/XML)

o Legal Assistant for Third-Party Agencyo Technician for Mobile Phone Companyo Support assistant for Software Company: in charge of software development, customer follow-up, training delivery, elaboration of a marketing package

Scrum Methodology

Activities and Societies: 2 days Training on Scrum Methology Certification of Scrum Master obtained on 30 Aug 2011

Education record

Activities and Societies: Training for the Green Belt Certification

Managing Projects (Pmi)

Graduate In Human Resources, Human Resources Graduate