Frederika Constantia Email & Phone Number

West Java, Indonesia

Jakarta Metropolitan Area

Jakarta, Indonesia

•Develop and manage Nimbly’s client portfolios by analyzing customer data (provide monthly / quarterly business review) and discuss it with the decision maker to improve customer experience and their usage •Sustain business growth and profitability by maximizing the value •Mediate between clients and Nimbly •Help customers to understand the best ways to utilize products based on the customer’s business needs•Responsible for new client onboarding onward•Provide technical support to customers or provide training of the product •Engage with client after onboarding and gather feedback from client •Handle and resolve customer requests and complaints •Minimize customer churn •Aid in product design and product development •Proactively maximize upsell opportunities from existing Nimbly Client portfolios and Client RetentionClients : TOTO, Chatime, Tomoro Coffee, Kopi Janji Jiwa, HAUS!, Pegadaian Galeri24 and 15 other companies

Jakarta, Indonesia

• Searching and acquire potential partner, also maintain relation with existing partner.• Assist product development (insurance product).• Collaborate with senior, leader and marketing team to align internal goals.• Following-up on conversations and processes.• Product implementation for existing and new partner/borrowers.• Coordinate with credit risk team for risk and expedience of potential partners.• Assist disbursement flow with operation and finance team.• Maintain governance of all processes and cooperation with partners.

Jakarta, Indonesia

• Project implementation to cloud accounting system for SME’s client.• Handling data and financial analyst based on client’s project data• Create and maintain and review workplan for each project.• Assist user’s migration from manual bookkeeping to cloud accounting system.• Deliver a detail explanation and give training about cloud accounting, ERP and point of sale product to users. • Arrange clients’ financial data migration (Chart of Account, GL and TB)• Assist users in decision-making process and accounting problem analysis / accounting consultancy.• Handling client retainer’s bookkeeping and create monthly financial report.Clients : SECBOWL, TRICO Paint Factory, Happy Lemon, Marco Chop Shop and 5 other companies

Greater Jakarta Area, Indonesia

• Deliver a detail explanation and give training about Jurnal ‘s productto users• Assist users in decision-making process and accounting problem analysis/ accounting consultancy• Assist users to input their accounting correctly for a valid financial Report• Arrange clients’ financial data migration (Chart of Account, GL and TB)• Monitor and evaluate users activation, effectiveness and feedback• Responsible to implement Jurnal in accordance with users’ business sectors

Greater Jakarta Area, Indonesia

• Enhance decision making process of B2B daily transaction• Supervise and review B2B retail financial transaction• Present B2B weekly and monthly report to management in Indonesia and HQ• Process modeling statement AR of API customer and related reporting• Reconcile daily and monthly of B2B AR aging

Greater Jakarta Area, Indonesia

• Import VAT invoice• Assist billing team on invoice creation• Process PDF VAT invoice in system and finalize required paperwork

• Handle monthly VAT recapitulation• Assist AR team to prepare tax invoice• Collect and maintain client’s withholding tax 23• Support AR team to input payment data

Bachelor'S Degree, Accounting And Finance, 3.15

Activities and Societies: COOL (Community of Love) | AIESEC Indonesia in President UniversityFocus on Capital Market Bachelor.

Focus On Economics, Social