Frederik Hviid is a Direktør, Digital and Core Banking at Arbejdernes Landsbank. He possess expertise in sales management, project planning, project coordination, microsoft office, project execution and 33 more skills. Colleagues describe him as "In the role of senior cx manager I have had the pleasure of being part of Frederiks cx team. I have gotten to know Frederik as a visionary CX Leader with a strong focus on business value and execution. Frederik has succeeded in build a culture with a strong focus on customers Pain and execution. He is also a leader that takes pride in developing both the team and the individuals. With Fredrik you will get a visionary, ambitious and empathic leader." and "I have had the pleasure of reporting directly to Frederik for the past 4 years, while working at Telia. Since day one, the primary objective of our department was to improve the customer experience. A task that Frederik has tackled with great enthusiasm, and dedication, which quickly spread within the organisation, and lead to customer pains and CX becoming a much bigger priority. This has paved the way for large projects that have affected Telia Denmark’s customer experience… Show more"