Over 20+ years of professional experience and expertise in InformationTechnology.Manage and Direct the End User Services IT operations of a $6 Billion+healthcare management organization.Supporting 12 acute care hospitals, four regional medical groups, andan extensive network of ambulatory medical centers in Virginia andnortheastern North Carolina. 31,000+ members of the team and medicalstaff.Lead a team of over 100+ information technology professionals taskedwith end user support, mobile device management, user experiencemanagement, infrastructure engineering and optimization, printer fleetmanagement and optimization, telecommunications, and audio/videoconferencing for the enterprise.~ Lead critical infrastructure change, reduced cost, and supported growth~ Propelled major initiatives and managed full life-cycle delivery~ Delivered projects on time and within budget~ Controlled costs through critical systems changes and vendornegotiation skills