Fred Gattas Email & Phone Number

Dubai, Ae

Dubai, United Arab Emirates

1- Inventory Coordination * Assisted in managing inventory across all stores to ensure adequate stock levels of gaming products, computer parts, and accessories. * Coordinated with suppliers and logistics teams to facilitate timely deliveries and maintain inventory accuracy.2 - Store Operations Support * Helped oversee daily operations of each store, ensuring adherence to company standards and operational procedures. * Addressed operational issues and implemented solutions to improve efficiency and customer satisfaction.3 - Data Analysis and Reporting * Compiled and analyzed sales data, inventory reports, and operational metrics to provide insights to the area manager. * Assisted in identifying trends, opportunities, and areas for improvement across the stores.4- Customer Service and Relations * Supported in maintaining a high level of customer service across all stores by assisting with customer inquiries, complaints, and feedback. * Fostered positive customer relations and handled escalated customer issues effectively.5 - Administrative Support * Provided administrative assistance to the area manager, including scheduling meetings, preparing reports, and managing correspondence. * Assisted in coordinating training sessions and development programs for store staff to enhance their skills and knowledge.

Dubai, United Arab Emirates

Achieved productive KPI rates in Meeting and fulfilling sales targets .Coached & Trained new staff joiners about Gaming product specs , and the sales software.Manage the team's adherence to the SOPs policies.Maintained effective floor merchandising layouts, as per of visual merchandising VM principles.Lowered the time needed to deal with customer data, inquiries and Complaints by 15%.Recommend products, guiding and advising customers, confidently demonstrate appropriate products.

Dubai, United Arab Emirates

Contact and reach out potential customers via inbound & outbound phone calls to present our service.Turns customers into buyers by matching them with their ideal car.Raised the car sales and buy rate by 13% through Calling qualified leads and engaging them with the advantages of our products and services .Analyze consumer data to optimize sales efforts.Advised management on a new sales tactic, increasing store sales by 35% for the year.Analyzing the customers and interested parties needs when they want to sell or buy a car.Very good productivity KPI rate in Meeting sales quotas .Communicate with customers to understand their requirements and needs.