• Helped develop coding assignments and held bureau hours to assist students with course subjects and assessments for the Introduction to Artificial Intelligence (CSI4506) course.

• Implemented a Network Private Access solution to ensure granular access to internal applications and servers via Netskope ZTNA by creating access policies and app publishers.• Developed an Asset Management application using ServiceNow to manage the inventory and distribution of more than 60,000 student laptops.

• Graded assignments and prepared tutorials for 60+ students in Discrete Structures (CSI2501) and for 120+ students in Introduction to Formal Languages (CSI3504) courses.• Guided students on various course-related concepts and algorithms, improving their readiness for assignments and examinations.

• Automating Conversion Processes: Built a system to automatically transform XML to HTML, easing the update process for technical content and reducing dependency on manual web page compilations.• Enhancing Software Efficiency: Improved our web manual compiler, making it faster by 12% and easier to maintain, using .NET's TPL.• Reducing Web Manual Size: Introduced compression for web assets, leading to lighter manuals that load faster, improving user experience.• Ensuring Content Accuracy: Developed a test suite that checks the correctness of XML to HTML transformations, guaranteeing consistency across thousands of documents.

• Monitoring and Alerts: Implemented monitoring systems using AWS CloudWatch and Splunk for AWS Lambda, significantly improving our ability to detect and respond to issues promptly.• Data Analytics Pipeline: Worked closely with a Software Architect to build and evaluate an ETL pipeline with AWS Kinesis Data Analytics and Amazon Athena, generating valuable insights and creating a repository of reusable code samples.• Automated Testing Integration: Enhanced our CI pipeline by incorporating Postman REST API tests with Jenkins, ensuring thorough testing of AWS API Gateway endpoints for improved reliability.• Data Processing Automation: Designed and implemented efficient ETL steps in AWS Lambda for handling JSON data streams from more than 100,000 endpoints, storing them in DynamoDB.• Quality Assurance: Wrote comprehensive unit and integration tests for AWS Lambda processes, bolstering the reliability of ETL operations.

• Led the Curbside Pickup team to deliver an exceptional customer experience while providing no-contact order deliveries• Maintained salesfloor presentation by stocking and rotating merchandise, removing damaged or expired products, and setting up product displays• Provided exceptional customer service by greeting them, locating merchandise, answering questions, and resolving issues, which helped increase the store's customer satisfaction rates