Fred Durand Email and Phone Number
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A results-driven executive leader with deep expertise in operations management, I deliver innovative solutions for business growth to help companies truly thrive. In the global marketplace, big data is continuing to integrate into business practices — propelling the achievement of aggressive business goals across industries and beyond borders. The C-suite must embrace the comprehensive power of data analytics to improve processes, control costs, and address the ever-demanding needs of customers.I also believe in the core strength of human capital. With effective programs for employee engagement, organizations empower people and create an enthusiasm for work that is critical to company success. Giving employees a voice and helping individuals and groups work toward a common goal brings rewards not only for the short-term but sets the stage for unprecedented growth for the long haul.Throughout my career, I have placed a clear focus on process improvements across operational lines in manufacturing, technology, human resources, and more. A transformational leader and dedicated change agent, I utilize my comprehensive experiences to identify opportunities for improvement at both the micro and the macro level. This has been at the center of my accomplishments in delivering diverse initiatives driving tens of millions in profits with e-commerce to achieving modernizations in manufacturing that substantially reduced labor costs and increased productivity. With a strong history in P&L, I have managed large-scale budgets efficiently and effectively to develop new business across all economic conditions in both the B2B and B2C marketplaces. Core Proficiencies include Operations Management, Employee Engagement, Finance, Process Improvements, Team Leadership, Data Analytics, E-commerce, ERP/CRM, Enterprise Project Management, and Profit Building.Feel free to connect with me.
Galanz Americas Limited Company
View- Website:
- galanzamericas.com
- Employees:
- 16
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Galanz Americas Limited CompanyWeehawken, Nj, Us
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Vp Of OperationsGalanz Americas Limited Company Jan 2019 - PresentRidgefield Park, Nj, UsA US subsidiary of Galanz Group, one of the top global manufacturers of Home Appliances. Leading strategic, operational and finance initiatives with a cross-functional team, to enable organizational effectiveness and exponential growth.
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Chief Operating Officer ► Operations Management | Employee Engagement | Business Growth StrategyGar Products Jan 2010 - Jan 2018GAR Products® is a family owned and operated corporation specializing in quality commercial seating, table tops, and table bases for all levels of the hospitality and design industries.▬▬▬▬▬▬▬▬▬▬▬▬▬ . Advancing from executive business consultant to the role of at-large Chief Operating Officer, I define, oversee, and implement multiple business line strategies and policies for GAR Products® while managing a multi-million dollar budget, controlling costs, and improving employee engagement. Areas of focus include Operations Management, Employee Engagement, Cost Controls, Profit Building, P&L, Customer Service, Purchasing, HR, IT, Data Analytics, Engineering, Warehousing, Scheduling, Manufacturing, and overall Process Improvements and Organizational Development. With a strong background in IT Management, I deliver lead innovative initiatives as the architect of a data collection solution used across all areas of manufacturing which we use to collect and analyze manufacturing costs against standards, in real time.Key Achievements:♦ Designed and implemented in-house, iPad and SQL server-based data collection and reporting solution — featuring real-time analysis of costs versus standards; completed within 6 months and resulting in significant labor cost savings from 32% to 18% of revenue ♦ Directed and implemented multiple employee engagement and training initiatives including monthly company-wide meetings and newsletters, — openly recognizing employee performance and contributions and creating a transparent, rewarding work environment♦ Partnered with OSHA to create policies and procedures that promote continuous safety improvements and created a cross-functional safety committee — resulting in significantly fewer accidents, lower insurance premiums and drastically reduced liabilityConnect with me for more information. -
Chief Operating Officer ► P&L/Budgeting | It & Employee Management | Process ImprovementsQueensboro.Com Jun 2008 - Dec 2008Wilmington, Nc, UsQueensboro provides businesses, institutions, organizations, and individuals with a wide variety of custom-embroidered products. ▬▬▬▬▬▬▬▬▬▬▬▬▬As the Chief Operating Officer, I provided executive leadership across multiple business areas including P&L/Budgeting, IT, Customer Service, Warehousing, and Manufacturing for this $20M company with 150 employees. During my tenure with Queensboro, a primary focus was to identify manufacturing bottlenecks that interfered with scheduled delivery dates and provide effective solutions for operational improvements. I managed a budget >$3M and had 6 direct reports.Key Achievements:♦ Identified root cause of 20% manufacturing reject rate — within six weeks of hire ♦ Trained employees on new procedures — improved overall quality, increased productivity, and reduced reject rate to 10%♦ Collaborated with strategic business partners — developing reports for management delineating visibility of order picking and manufacturing progress; playing a critical role in the identification of operational inefficiencies -
Vice President Of Ecommerce ► P&L/Budgeting | It Management | Team Leadership | Profit BuildingVantage Apparel 1999 - Jun 2008Avenel, Nj, UsSince 1977, Vantage Apparel has been the top-ranked brand of identity apparel chosen to promote the names and logos of the country’s leading corporations, resorts, golf courses, colleges and casinos.▬▬▬▬▬▬▬▬▬▬▬▬▬Originally joining Vantage as a Customer Service Director in 1999, I was promoted quickly to Vice President of eCommerce. In this role, I managed a $1M budget, had four direct reports, and oversaw and directed our web development team. Here, I launched the company’s eCommerce department in support of company business development goals. During my tenure with Vantage, the company employed ~600 people with annual sales of $100M.Areas of focus include P&L, Budgeting, Organizational Development, Team Leadership, Customer Relationship Management, Reports & Analysis, IT Management, Cost Controls, and Contracts & Negotiations.Key Achievements:♦ Designed, built and implemented a proprietary eCommerce infrastructure — providing internal CRM functionality, online company store development, and platform for delivering enterprise services to clients♦ Formulated new technology strategy featuring new brand-building online services — including customized product content, XML/EDI order processing options, and order tracking that reduced customer service calls by 10% ♦Established new revenue streams with new and existing customers utilizing technology-integrated programs — increasing sales and streamlining all programs over $2M and eliminating 98% of data entry across 20,000 orders per year -
Director Of Call Center Operations ► Customer Service Management | Business Strategy | BudgetingGenesis Direct Headquarters Tampa, Fl 1995 - 1999Tampa, Fl, UsGenesis Direct provides strategic solutions to help clients effectively execute customized one-to-one direct marketing campaigns to increase response.▬▬▬▬▬▬▬▬▬▬▬▬▬As the Director of Call Center Operations for a $350M database-driven specialty retailer, I led strategic business initiatives in planning, budgets, profit projections, and customer service management.Key Achievements:♦ Provided on-site integration support for two $25M acquisitions♦ Developed comprehensive customer service strategy for large-scale internet partners — including NBAstore.com, MajorLeagueBaseball.com, NHLstore.com, DenverBroncos.com and CBS.Sportsline.com ♦ Created customer service strategy for the Genesis Direct Internet customer response center ♦ Implemented employee incentive/reward program — improving average order value and customer service metrics
Fred Durand Skills
Fred Durand Education Details
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Rutgers UniversityGeneral
Frequently Asked Questions about Fred Durand
What company does Fred Durand work for?
Fred Durand works for Galanz Americas Limited Company
What is Fred Durand's role at the current company?
Fred Durand's current role is VP of Operations at Galanz Americas Limited Company.
What is Fred Durand's email address?
Fred Durand's email address is fr****@****cts.com
What is Fred Durand's direct phone number?
Fred Durand's direct phone number is +173236*****
What schools did Fred Durand attend?
Fred Durand attended Rutgers University.
What are some of Fred Durand's interests?
Fred Durand has interest in Organizational Development, Web 2, New Internet Technology, Multi Channel Marketing.
What skills is Fred Durand known for?
Fred Durand has skills like Strategy, E Commerce, Forecasting, Management, Project Management, Strategic Planning, New Business Development, Operations Management, Sales, Project Planning, Budgets, Product Development.
Who are Fred Durand's colleagues?
Fred Durand's colleagues are Kristen Sobczyk, Ana Potgoreanu, Lindani Gumede, Kameron Price, Jessica Peng, Angelita Amante, Merita Krasniqi.
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