Alfredo Correa

Alfredo Correa Email and Phone Number

An expert in providing excellent customer service with 20 years of related experience and advanced communication skills. @ SWOPE HEALTH CENTRAL
Alfredo Correa's Location
Kansas City, Missouri, United States, United States
Alfredo Correa's Contact Details

Alfredo Correa personal email

n/a
About Alfredo Correa

An expert in Information Technology and Customer Service with 20 years of relatedexperience and advanced computer skills. Always looking for ways to improveproductivity and customer satisfaction with exceptional service. Maintainwell-organized and presentable work areas at all times

Alfredo Correa's Current Company Details
SWOPE HEALTH CENTRAL

Swope Health Central

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An expert in providing excellent customer service with 20 years of related experience and advanced communication skills.
Alfredo Correa Work Experience Details
  • Swope Health Central
    Clinical Support Representative
    Swope Health Central Aug 2021 - Present
    United States
    Check patients in for radiology appointment and educate them on where to go as there are changes in the building. Set appointments reschedule appointments plus translate in Spanish to English regarding medical and billing services. Other duties assigned by the radiology manager
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  • H&R Block Service Center
    Sr. Support Specialist
    H&R Block Service Center Jan 2007 - Oct 2022
    Kansas City, Missouri Area
    Provided advanced technical support by communicating via phone, email and chatwith internal and/or external clients requiring assistance or information.Interpreted client's needs and utilized software solutions and personal knowledgeand troubleshooting skills to identify possible resolutions.May remote control desktop in order to resolve technical issuesRemotely install software or perform updates.Resolve nuisance software, such as "ad-ware" and "spy-ware" on desktop/laptops.Followed established procedures to handle inquiries and resolve concerns to ensureclient satisfaction.Handled client communications using incident handling, escalation, qualitymeasurement procedures, and work instructions.Used software solutions and computer systems to accurately document and trackclient contacts.Adapted to changes in user demands, work environment, and changes to processesor requirements.Maintained a technical working knowledge of product or products supported by thedepartment.Consulted with Manager(s) as needed to respond appropriately to the client.Conducted outbound calls as neededPerformed other duties as assigned
  • United States Postal Service
    Rural Carrier Associate
    United States Postal Service Oct 2019 - Dec 2019
    Kansas City, Missouri Area
    Cased up mail into slots for different routes and stations before delivery.Helped customers away from their delivery locations by holding mail at themain office.Sorted mail by its final destination or area hub to help each piece arrive ontime.Completed the required paperwork and obtained signatures to processregistered, certified and insured mail items.Collected mail on the daily route, bringing in parcels from homes, businessesand area mailboxesConsistently met schedules for the timely collection and return of mail.Organized daily routes to manage the efficient delivery of mail and packages tocustomer residences and business locations.Moved heavy boxes, containers and pallets with the use of hand trucks andpallet jacks.Continuously classified and filed records to keep the system efficient and allinformation organized.
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  • Vance Brothers, Inc
    Traffice Control/ Driver/ And General Labor
    Vance Brothers, Inc Jul 2010 - Nov 2011
    Kansas City, Missouri Area
    Operated Traffic Control vehicles in a safe and efficient manner without accidents.Assisted in preparing traffic control specifications for all in-street constructionprojects for various city operations.Ensured that the truck was well-maintained and scheduled required repairs.Loaded and unloaded items for delivery to and from the vehicle.Planned efficient routes to serve the maximum number of customers each day.Tracked and maintained records for mileage, fuel usage, and deliveryinformation.Resurfaced highways and cities laying crack, slurry, and micro seal.
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Alfredo Correa Skills

Customer Service Retail Microsoft Office Team Building Microsoft Excel Leadership Customer Satisfaction Time Management Training Sales Process Improvement Microsoft Word Outlook Microsoft Outlook Team Leadership

Alfredo Correa Education Details

  • Itt Technical Institute-Kansas City
    Itt Technical Institute-Kansas City
    3.2
  • Colorado Technical University
    Colorado Technical University
    2.7
  • Great Basin High School
    Great Basin High School
    3.5

Frequently Asked Questions about Alfredo Correa

What company does Alfredo Correa work for?

Alfredo Correa works for Swope Health Central

What is Alfredo Correa's role at the current company?

Alfredo Correa's current role is An expert in providing excellent customer service with 20 years of related experience and advanced communication skills..

What is Alfredo Correa's email address?

Alfredo Correa's email address is ac****@****ock.com

What schools did Alfredo Correa attend?

Alfredo Correa attended Itt Technical Institute-Kansas City, Colorado Technical University, Great Basin High School.

What are some of Alfredo Correa's interests?

Alfredo Correa has interest in Children, Environment, Education, Science And Technology, Human Rights, Health.

What skills is Alfredo Correa known for?

Alfredo Correa has skills like Customer Service, Retail, Microsoft Office, Team Building, Microsoft Excel, Leadership, Customer Satisfaction, Time Management, Training, Sales, Process Improvement, Microsoft Word.

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