Leading and equipping associates to deliver the best customer experience possible. Working with store leadership to identify and implement sales and service objectives. Inventory control through cycle counts and displays. Safety within the store, including associate lifting and use of equipment.

Leading and equipping associates to deliver the best customer experience possible. Working with store leadership to identify and implement sales and service objectives. Inventory control through cycle counts and displays. Safety within the store, including associate lifting and use of equipment.

Lead design and delivery of web design services for clients focused on increasing the online presence using practical application of web standards while identifying the target audience and meeting their needs. Projects – Lead planning, design, and execution of web development for clients with incorporation of social media, newsletter distribution, and tailoring the web services for customized client needs.Web Consultant – Assess client focus to determine audiences and create a customized marketing and communications solutions to optimize web presence to enhance organizational success.Client Training – Provide hands-on training to clients on the use of WordPress and other online platforms.

Led development and delivery of 100% online courses within the Division of Education.Courses – Developed curriculum and instructed online classes in:ADE/EDU 6606 – Current and Emerging Technology in EducationADE 6617 – Seminar in LeadershipADE 6670 – Adult Learning and Development

Developed and facilitated instruction of 100% online courses within the Professional Studies Program.Courses – Developed curriculum and instructed online classes in:PS 3143 – Applied Professional ResearchPS 4143 – Non-Profit Governance and OperationsPS 4243 – Program Planning for Adult LearningPS 4343 – Community DevelopmentPS 4443 – Professional Leadership

Managed project coordination and implementation of the Professional Education Portal (PEP).Project Lead – Phase 1 – Managed analysis of campus organizational structures, business units, person characteristics to establish database fields, structures, and filters.Project Lead – Phase 2 of the new PEP Learning Management System that was designed to meet the research safety and compliance needs of UGA.Project Lead – Phase 3 – Managed the campus-wide system implementation that was designed for training and development purposes.

Learning Content – Assessed and adapted learning content and educational technologies to fit the needs of online adult learners in a competency-based format.Project Management Template – Created a project management template that became the standard template for the university.Vendor Relations – Coordinated with vendors integrating specified learning content and educational technology needs to various 3rd part platforms.Learning Content – Assessed and adapted learning content and educational technologies to fit the needs of online adult learners in a competency-based format.Project Management Template – Created a project management template that became the standard template for the university.Vendor Relations – Coordinated with vendors integrating specified learning content and educational technology needs to various 3rd part platforms.

Instructor – Designed and delivered virtual learning, face-to-face, plus hands-on learning settings for business and computer application courses with a focus placed on the practical application of knowledge and skills.Instructional Reviews – Coordinated instructional technology reviews to identify course needs. Led integration and training of identified technologies.

Provided research support for professors, including academic activities.Created and led technology training for department staff and graduate students focused on learning management systems, course development, and end-user training.Conducted research and presented findings.Completed various projects working with professors and the public.ProjectsA Review of Continuing Education Within the University System of Georgia.Research project for Lifelong Education and Economic Development Services of the University System of Georgia.Researched continuing education systems and metrics of merit within the USG system.Investigated various professions for continuing education requirements and practices. Interviewed continuing education directors for input and review of current structures and practices.Prepared monthly activity and research reports.Drafted and presented the final report.Northeast Georgia Regional Education Support Agency [RESA]Analyzed k12 student exam scores.Managed data analysis procedures with research assistants.Trained RESA staff and regional teachers on computer applications.Online and hybrid coursesDeveloped online courses for designated courses.Edited classroom and interview video clips.Tutored course students with the use of LMS.Designed and developed student support material for the new LMS platform [BlackBoard Vista].Designed and presented training for adjunct instructors.Provided technical support for instructors and students.Osher Lifelong Learning Institute at UGA [OLLI@UGA]Coordinated technology for the organization.Developed workflow processes and documentation.Developed and maintained membership and curriculum databasesServed as organization webmaster.Various writing projectsCollected data from various sources.Prepared literature reviews.Assisted in manuscript preparation.Professors:Dr. Ronald M. CerveroDr. Brad CourtneyDr. Carl GlickmanDr. Talmadge GuyDr. Erick HouckDr. Tom ValentineDr. Sally Zepeda

Researcher – Led research of statewide continuing education programs.Report Documentation – Created a report for presentation to the Board of Regents, University System of Georgia.

Provided data research and analysis of statewide school systems mid-year and year-end testing scores for Supplemental Educational Services, Georgia Department of Education.

Project Leadership – Provided oversight of regulatory compliance for new builds, service upgrades, and maintenance of cellular structures projects for real estate, construction, legal, RF engineering, network engineering, Federal Aviation Administration, Federal Communications Commission, and external contractors.Training – Led design and delivery of training to internal and external personnel on Federal Communication Commission and Federal Aviation Administration regulations and corporate policies.

Oversight of scheduling for regional call center based on call center statistical data. This information also was used for coaching and skill development of call center technicians regarding performance. Analysis and monitoring of department expenditures and capital build funds to ensure success on or below budget goals met. Departments trainer for new software and other technical implementations affecting the group. Supervised temporary and permanent administrative employees.

Accounts payable, event planning, inventory control, budget control, payroll.