Fred Ramel Whitley Iii

Fred Ramel Whitley Iii Email and Phone Number

Sr. QA Automation Engineer @ Georgia Lottery Corporation
Decatur, GA, US
Fred Ramel Whitley Iii's Location
Decatur, Georgia, United States, United States
Fred Ramel Whitley Iii's Contact Details

Fred Ramel Whitley Iii work email

Fred Ramel Whitley Iii personal email

About Fred Ramel Whitley Iii

Fred Ramel Whitley Iii is a Sr. QA Automation Engineer at Georgia Lottery Corporation. He possess expertise in networking, jira, jenkins, manual testing, plan testing and 33 more skills. Colleagues describe him as "Fred is an absolute joy to work with and is one of the most responsive and energetic people I’ve had the pleasure of interacting with at work. In his role as QA Engineer on our team, Fred could always be relied on to identify issues, report them quickly to the relevant engineering team, and collaborate with them on testing it through to resolution. Fred has a perfect balance of technical knowledge and curiosity that helps him dig deep, and resolve issues fast. Fred’s ability to work well with every personality was really was wonderful to be a part of, and I would love to work with him again in the future." and "Fred came to PGi's QA team by working extra time on the side, while still working his role as Product Support II for PGi. His determination to do whatever it took and ability to quickly pick up whatever we asked of him is why he is now one of the top QA Engineers at PGi today. He is still willing to learn anything asked of him and will go the extra mile whenever the work is needed. I would highly recommend Fred to anyone looking for a QA Engineer and hope to one day work with him again."

Fred Ramel Whitley Iii's Current Company Details
Georgia Lottery Corporation

Georgia Lottery Corporation

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Sr. QA Automation Engineer
Decatur, GA, US
Website:
galottery.com
Employees:
326
Fred Ramel Whitley Iii Work Experience Details
  • Georgia Lottery Corporation
    Georgia Lottery Corporation
    Decatur, Ga, Us
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  • Georgia Lottery Corporation
    Senior Qa Automation Engineer
    Georgia Lottery Corporation Jan 2022 - Present
    Atlanta, Ga, Us
    Lead all efforts on preparing and performing quality assurance automated testing activities across all external vendor and internal software application releases by designing, developing, and maintaining a reusable architecture for test automation. * Act as lead role in the preparation and management of gaming system, interactive system, COAM system, IT systems and internal software automation testing activities. * Act as the QA Automation Test Lead on all assigned gaming system, interactive systems, IT system, and COAM system software releases by developing detailed and prioritized testing plans. * Review and provide feedback on vendor and internal software requirements & specifications. * Delegate test related tasks to staff team members. * Write test cases, develop test procedures, input and maintain data in the internal testing databases, scheduling testing activities and preparing forms used in testing. * Design and implement automated tests to validate applications. This includes determining priority for test scenarios and creating execution plans for implementation. * Submit defect reports to vendor(s), coordinate software fixes received from the vendor(s), and perform retesting and checking of all software versions received from the vendor(s).
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  • Georgia Lottery Corporation
    Qa Engineer - Gaming & Quality Assurance Specialist
    Georgia Lottery Corporation Apr 2021 - Jan 2022
    Atlanta, Ga, Us
    * Prepare and perform quality assurance acceptance testing activities across all major gaming software releases for web and mobile Android/iOS applications. * As a Subject Matter Expert, provide support for various applications and perform other duties as required for the Games Administration department. * Create and implement Automated testing scripts for web regression and smoke testing.* Execute manual testing procedures for smoke and regression testing* Perform Functional testing on all software releases* Maintain software defect tracking database (Jira)* Prepare and maintain test documentation
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  • Pgi
    Quality Assurance Engineer Ii
    Pgi Sep 2018 - Jan 2021
    Alpharetta, Ga, Us
    * Responsible for planning, organizing, and implementing testing procedures for company software applications* Testing product functionality* Identifying bugs and other errors within the application software* Direct communication with developers regarding product defects and product fix verification procedures.* Validation of software releases* Deployment of approved content from Beta and Beta2 to Production environments* Assisted with Load Call testing* Lead Smoke Testing effort with QA team* API testing via Homer program* Currently studying test automation by way of Thonny & Selenium (Eclipse) tools* PBX and soft phone/VOIP testing via desktop application software* (Interim) QA Team Lead* Own software development lifecycle (SDLC) and best practices.* Collaborate with Product Management, Development, & Design for product design and enhancements.
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  • Pgi
    Qa Engineer
    Pgi Mar 2017 - Sep 2018
    Alpharetta, Ga, Us
    * Responsible for planning, organizing, and implementing testing procedures for company software applications* Testing product functionality* Identifying bugs and other errors within the application software* Escalation of issues found to developers, plus verification of fixes* Validation of software releases* Deployment of approved content from Beta and Beta2 to Production environments* Assisted with Load Call testing* Lead Smoke Tests with QA team* API testing via Homer program
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  • Pgi
    Product Support Technician Ii
    Pgi Feb 2016 - Mar 2017
    Alpharetta, Ga, Us
    Accurately document resolutions concerning issues affecting audio and/or web conferencing products and solutions. Research/Review server and bridge logs, SIP status, Proxy logs. Monitor system stability across all audio and web conferencing products and solutions. Assist network administrators in determining system requirements and product functionality. Troubleshoot port related incidents, domain and IP address ranges, and analyze general web/audio conference logging. Execute test procedures and scripts, analyze standards and evaluate results of system/integration/regression testing.
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  • Pgi
    Imeet Expert
    Pgi Aug 2015 - Feb 2016
    Alpharetta, Ga, Us
    Manage second level analyzing, researching, troubleshooting, and escalating. As well as managing product and service impacting incidents. Works directly with 3rd level support and Dev Ops to determine root cause, escalate issues, and devise work-around solutions until new software/updates may be deployed. Creates executive level reports to track incident type and volume, manages incident trending and restoration, and create/publish knowledge management content to be used globally across company support levels.
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  • Sage
    Desktop Support Analyst
    Sage Oct 2014 - Apr 2015
    Newcastle Upon Tyne, Gb
    Identify, troubleshoot, and repair Sage Software related errors/issues while providing an extraordinary experience for each client. Use of Knowledge Center Support (KCS) methodologies to efficiently resolve issues. Use of Customer Relationship Management (CRM) tools to properly record information and manage profiles during and after client interaction.
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  • The Carter Center
    It Service Desk Analyst
    The Carter Center Jan 2011 - Jan 2013
    Atlanta, Georgia, Us
    Troubleshoot and repair of desktop software/hardware and printer software errors within department.Installation and deployment of desktop units. Installation and deployment of requested software. Support and maintenance of user account information.
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  • The Carter Center
    It Service Desk Analyst (Intern)
    The Carter Center Feb 2010 - Jan 2011
    Atlanta, Georgia, Us
    Troubleshoot and repair of desktop software/hardware and printer software errors within department. Installation and deployment of desktop units. Installation and deployment of requested software. Support and maintenance of user account information.
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  • Smart Pros
    Desktop Support Analyst (Intern)
    Smart Pros May 2009 - Feb 2010
    Installation of Windows and Mac based operating systems in a desktop environment. Computer management. Detect, analyze, and correct technical issues and deficiencies.

Fred Ramel Whitley Iii Skills

Networking Jira Jenkins Manual Testing Plan Testing Test Automation Functional Testing Regression Testing Bug Tracking Imeet Desktop And Web Applications Operating Systems Windows 7 Software Installation Technical Support Troubleshooting Microsoft Office Data Entry Sage 50 Apple Windows Xp Active Directory Customer Service Vmware Vsphere Public Speaking Crm Sage Payroll Sage 50 10 Key Data Entry Android Dell Workstations Adobe Creative Suite System Deployment Windows Xp Pro Information Technology Api Testing Kanban Private Branch Exchange

Fred Ramel Whitley Iii Education Details

  • Albany State University
    Albany State University
    Bachelor Of Arts (B.A.)
  • Stanly Community College (Scc)
    Stanly Community College (Scc)
    Vmware Vsphere

Frequently Asked Questions about Fred Ramel Whitley Iii

What company does Fred Ramel Whitley Iii work for?

Fred Ramel Whitley Iii works for Georgia Lottery Corporation

What is Fred Ramel Whitley Iii's role at the current company?

Fred Ramel Whitley Iii's current role is Sr. QA Automation Engineer.

What is Fred Ramel Whitley Iii's email address?

Fred Ramel Whitley Iii's email address is fr****@****pgi.com

What schools did Fred Ramel Whitley Iii attend?

Fred Ramel Whitley Iii attended Albany State University, Stanly Community College (Scc).

What are some of Fred Ramel Whitley Iii's interests?

Fred Ramel Whitley Iii has interest in Children, Economic Empowerment, Civil Rights And Social Action, Environment, Education, Science And Technology, Human Rights, Arts And Culture, Health.

What skills is Fred Ramel Whitley Iii known for?

Fred Ramel Whitley Iii has skills like Networking, Jira, Jenkins, Manual Testing, Plan Testing, Test Automation, Functional Testing, Regression Testing, Bug Tracking, Imeet Desktop And Web Applications, Operating Systems, Windows 7.

Who are Fred Ramel Whitley Iii's colleagues?

Fred Ramel Whitley Iii's colleagues are Sharon L. Roberts, Jack Dimling, Gary Jarrett, Raymond Meuse Ii, Ed Katich, Shawna Lara, Wayne Watson.

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