Eligibility Specialist
Current*Developed extensive fact-checking and research skills by continuously reviewing different programs and options.*Reviewed applications for different aid programs and determine which qualification criteria for individuals *Follows guidelines while reviewing applicant data to determine eligibility for economic assistance*Interviews applicants and explained scope of different available benefits*Manages processing of financial assistance and food stamp benefit applications for more than 900 cases.*Collaborates on program operations and relayed participant feedback for improvements.*Compiles socioeconomic data for specific program eligibility determinations and larger scale research purposes.*Identifies service gaps and locates needed housing and work placement resources for clients*Establishes comprehensive case file to support proper documentation and record retention*Utilizes complex client management systems to maintain sensitive information in encrypted databases.*Establishes positive relationship with aid recipients and assessed goals, working hard to address individual needs.*Collaborates in staff development through in-depth training, workshops, seminars,and other learning opportunities.*Refers clients to appropriate community agencies, shelters, legal resources and educational programs to meet needs.