: Established operational objectives and work plans and delegated assignments to subordinate managers.: Identified and targeted areas in need of improvement through close monitoring and tracking of daily operations.: Improved the efficiency of daily operations through better strategic and tactical planning, improved quality control standards, enhance marketing and stronger systems management in Inbound, and outbound departments.: Built, supervised and mentored six teams and leaders in receiving and inbound operations.Continually sought to target and resolve complicated issues related to management and business operations.: Managed safety and accident prevention programs by reinforcing a culture of safety.Built relationships with customers and managed accounts to drive revenue and profit.