Fredrick Roberts Email and Phone Number

Provide first line supervision to Cash Logistics employeesSecure inventories by executing controls and ensuring strict compliance with security proceduresDaily inventory reconciliation for multiple financial institutionsEffectively resolve claims and issues brought forward by customersManage daily workflow to ensure that deposits and cash orders are processed in a timely fashion

Responsible for the day-to-day operations of up to 4 retail financial services locations. The responsibilities include providing excellent customer service, effectively promoting a wide array of financial products, revenue forecasting, goal setting, and, hiring, training, scheduling, and career progression of staff.

Responsible for all aspects of location including but not limited to: Staffing, Budgeting, Marketing, Sales, Collections, and Customer Service.Certified S.T.A.R.S (Sales Training and Relationship Selling) trainer for the district, ensuring new managers are equipped for success.

Expanded district management responsibility from an initial 6 to 12 retail stores in the Middle Tennessee area.Opened and staffed an additional 4 stores that were placed in other districts.Implemented corporate human resources policies and initiatives for the district. Managed employee relations in each store averaging from 15 to 40 associates and management personnel.Increased accounts receivables in district from $1.2M to $5.5MWork strategically with executive management to drive revenue of assigned market.Consult and collaborate with department heads to develop and maintain annual budgets.Perform audits and accurately analyze audit findings and provide training opportunities for field employees.Establish and execute strategies for driving Key Performance Indicator (KPI) resultsMaximize team performance to achieve sales plans and goals.Perform on-site visits of all stores in district to provide ongoing coaching and development.Maximize the potential of each store by providing support in areas for improvement.Collaborate on recruitment efforts to build a qualified team and maintain a succession plan.

Responsible for all aspects of location including but not limited to: Staffing, Budgeting, Marketing, Sales, Collections, and Customer Service.