Fredrick Claxton Email and Phone Number
Fredrick Claxton work email
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Fredrick Claxton personal email
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Results-oriented professional with over 20 years of experience in trucking, customer service, and non-profit management. Proven expertise in driving operational efficiency, managing customer relationships, and leading recruitment and training initiatives. Demonstrated leadership in streamlining operations, enhancing team productivity, and executing strategic growth plans. Experienced in freight transportation, securement, and compliance with safety regulations, with a solid track record in optimizing customer satisfaction and managing marketing initiatives. Adept at strategic planning, problem-solving, and building strong professional relationships to achieve organizational goals and drive success.CORE COMPETENCIES• Customer Relationship Management: Demonstrated ability to build & maintain strong customer relationships through effective communication and customized solutions across various roles, including truck driving, training, and customer service management.• Operational Efficiency and Management: Proven expertise in ensuring smooth business operations, from maintaining equipment and organizing logistics in trucking to overseeing staff performance and financial management in volunteer and management roles.• Leadership and Team Development: Experience in recruiting, training, and managing teams, whether in a corporate environment as a Senior Customer Experience Manager or in a volunteer capacity, showing strong leadership in guiding and developing personnel.• Strategic Planning and Execution: Skilled in devising and implementing growth strategies, optimizing resource utilization, and enhancing operational processes, evidenced by roles in both trucking and volunteer organizations.• Safety and Compliance: Strong commitment to adhering to industry safety standards and regulatory requirements, from managing secure freight transport to conducting safety checks and ensuring compliance in various trucking positions.
Stc Trucking Llc
View- Employees:
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Owner Operator And Securement Training Specialist And Safety TrainerStc Trucking LlcYonkers, Ny, Us
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Owner Operator / Securement Training Specialist / Safety TrainerStc Trucking Llc Jan 2018 - PresentNew York, United States• Conduct in-depth consultations with customers to evaluate their needs, provide customized solutions, and address complaints with a professional and informed approach to resolve issues effectively.• Maintain operational efficiency by ensuring all building areas and equipment are functional and organized, thereby supporting optimal business performance.• Build and sustain strong customer relationships by projecting a professional corporate image and promptly addressing logistical and scheduling concerns to meet client needs.• Exemplify superior time management skills and achieve recognition as a safety leader within the flatbed trucking sector; actively recruit, coach, and train both new and experienced drivers, overseeing all aspects of their development and adherence to industry standards.
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President VolunteerTruckers Feeding The Homeless Aug 2017 - PresentUnited States• Oversaw recruitment and management of staff teams, enhancing productivity through comprehensive training on best practices and adherence to protocols. Monitored financial performance and enforced budgetary compliance measures.• Implemented cost-reduction strategies, resulting in significant operational savings. Developed and maintained strategic partnerships to enhance collaboration and optimize resource utilization.• Directed the recruitment and establishment of strategic alliances, leveraging existing talent and resources. Represented the organization at industry conferences and events to enhance visibility and networking.• Devised and executed growth strategies to expand outreach and improve accessibility. Exhibited strong leadership in managing projects from initiation to successful completion.• Excelled in both autonomous and collaborative work settings, consistently contributing to team success while maintaining high standards of performance. Adapted to various working conditions to meet organizational needs.• Utilized advanced analytical and problem-solving skills to craft innovative solutions for complex issues. Demonstrated expertise in diagnosing challenges and implementing effective strategies to address them.
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Professional Otr Class A Flatbed Truck Driver, Driver Trainer, & Member Of The Safety TeamTmc Transportation Dec 2017 - Aug 2018Us, Canada, Mexico, Key West• Liaised with dispatchers and office staff to ensure seamless communication and timely updates, effectively adjusting daily schedules to accommodate operational needs.• Responded to roadside assistance requests, including tow services and vehicle support, meticulously reviewing shipping documentation to assess load types and confirm compliance with hazardous materials regulations.• Carefully removed and unloaded packages from various truck types, exercising meticulous attention to detail to prevent damage and ensure secure delivery to customers.• Efficiently transported a wide range of freight, including tractors, modular homes, agricultural machinery, oversized and over-dimensional loads, and steel, while adhering to safety protocols and industry regulations. -
Otr Class A Cdl Truck Driver: Flatbed DivisionRoehl Transport Aug 2016 - Dec 2017United States, Mexico, Canada, & Key West• Communicated with dispatchers and office staff to provide real-time updates and optimize daily schedules, enhancing operational coordination and efficiency.• Handled incoming roadside assistance calls, arranging for towing and vehicle support services, while accurately recording data on mileage, deliveries, pickups, customer complaints, and vehicle damages.• Secured and attached vehicles to tow trucks, performing comprehensive safety checks on all equipment and connections to ensure secure and hazard-free transport.• Executed the transportation of various freight types, including agricultural machinery, modular homes, oversized and heavy-duty loads, and steel materials, adhering to industry safety standards and regulatory requirements. -
Business Operations ManagerOld Navy Dec 2015 - Aug 2016Mohegan Lake, New YorkAs the Business Ops Manager for Old Navy, I own Loss Prevention, creating a heightened awareness around LP and goals and practices to decrease shortage. Team Building- Hiring, Interviewing, Recruiting, and Talent Retention. Partnering- with Visual Manager, Stock manager, and department specialist to help in building their teams and executing product placement, Shipment, and signage. Communicating daily, weekly, monthly, and quarterly sales, goals, successes and opportunities and translating spreadsheets during manager meetings. In charge of scheduling, forecasting, and optimizing scheduling with labor planning tools and resources. Making sure we are following NY State Labor laws, as we employ minors as well as remain in line with meal compliance. Conduct monthly Store Compliance Audits to ensure our store is with passing grade on a daily basis. On-boarding, training, and in the moment coaching of associates and management team, helping to create a seamless and enjoyable atmosphere for staff and customers. -
Senior Customer Experience ManagerGap Feb 2003 - Aug 2016Greater Los Angeles Area• Executed duties in alignment with established operational procedures and company policies, adeptly managing complaints and delivering effective solutions and alternatives within set timeframes, ensuring comprehensive follow-up for resolution.• Cultivated strong client relationships by addressing inquiries, assessing needs, solving issues, and maintaining follow-up with both potential and existing clients. Oversaw daily operations and sales activities to optimize revenue, customer satisfaction, and staff productivity.• Orchestrated the development of new hires and conducted ongoing performance evaluations of current employees. Set performance and service benchmarks and ensured associates met individual performance targets.• Secured sponsorships with related and partner organizations to support marketing initiatives. Composed and disseminated press releases to enhance brand visibility and outreach.• Assessed and reported on key performance indicators (KPIs) to measure the effectiveness of marketing campaigns. Developed content strategies to engage target audiences effectively while managing budget allocation and resource use to optimize marketing return on investment (ROI).• Directed a team of marketing professionals, providing mentorship and coaching to enhance their skills and knowledge. Designed and managed social media campaigns to boost brand engagement and visibility. -
Assistant General Manager MerchandisingGap Inc./Gap Aug 2013 - Oct 2014New YorkManage efficient and effective handling of all merchandise from shipment receipt, processing, merchandising floor-sets and replenishment systems. Assist and support General Manager. Responsible for hiring, staffing, training, and development of store team, building and coaching brand and logistics teams to effectively and efficiently set a clear brand visual message, brand direction, and standards. Mapping, planning, communicating, and executing flow and seasonal strategies. Communicating, and creating a clear message for store promotions and sales. Community Leader, creating relationships with community partners and facilitating fundraiser events for charities and others in need.
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Brand Merchandising ManagerGap Inc./ Gap Mar 2013 - Aug 2013New YorkManage efficient and effective handling of all merchandise from shipment receipt, processing, merchandising floor-sets and replenishment systems. Assist and support General Manager. Responsible for hiring, staffing, training, and development of store team, building and coaching brand and logistics teams to effectively and efficiently set a clear brand visual message, brand direction, and standards. Mapping, planning, communicating, and executing flow and seasonal strategies. Communicating, and creating a clear message for store promotions and sales. Community Leader, creating relationships with community partners and facilitating fundraiser events for charities and others in need.
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Customer Experience ManagerGap Inc./ Gap Feb 2003 - Mar 2013New York$4.5 million annual retail store (3 businesses), maximize business opportunities and achieve goals, +2pt lift in R.E.A.L. Selling, 10% lift in Customer Experience and 2% lift in store organization and visual presentation. Strong support, training, and development of staff including retention of top talent, closely manage and process payroll, assist and support the Brand/Visual merchandising team, facilitate On-Board Orientation and training, leader in Gap Credit Card sales and facilitator of Gap Card Training for Westchester district.
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Carpenter/FramerClamor Contracting Mar 2001 - Feb 2003Westchester County, New YorkCo-Owner and Co-founder. Foreman- Framing and building condominiums, pre-fab houses, and private homes.
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Mechanic/ Spot WelderAmeritech Industries Jun 1996 - Dec 2000Brooklyn, New YorkLaborer and mechanic working to repair Government Ships, Private Ships, Nuclear Plants, Barges, Floating Energy Stations (Con Edison), and more. I quickly took interest in the industry and learned spot welding and light mechanics on GFI Turbines, exhaust stacks, barge and ship bulkheads, and more.
Fredrick Claxton Skills
Fredrick Claxton Education Details
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Psychology -
Creative Writing -
Peekskill High SchoolCommunications
Frequently Asked Questions about Fredrick Claxton
What company does Fredrick Claxton work for?
Fredrick Claxton works for Stc Trucking Llc
What is Fredrick Claxton's role at the current company?
Fredrick Claxton's current role is Owner Operator and Securement Training Specialist and Safety Trainer.
What is Fredrick Claxton's email address?
Fredrick Claxton's email address is fr****@****ail.com
What schools did Fredrick Claxton attend?
Fredrick Claxton attended University Of Phoenix, Sullivan County Community College, Peekskill High School.
What are some of Fredrick Claxton's interests?
Fredrick Claxton has interest in Children, Economic Empowerment, Environment, Poverty Alleviation, Health.
What skills is Fredrick Claxton known for?
Fredrick Claxton has skills like Operations Management, Payroll Management, Scheduling Management, Team Building, Customer Retention, Customer Service, Sales, Management, Customer Satisfaction, Customer Experience, Retail, Leadership.
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FreDrick Claxton
Tulsa, Ok
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