I have accumulated 25 years of experience in the telecommunications industry, working with innovative companies. Utilizing this expertise, I co-founded Subtonomy in 2012 alongside three talented individuals. Our primary objective was to establish a company that excels in meeting customer satisfaction. I am incredibly proud of the accomplishments we have achieved thus far. Subtonomy is now a thriving SaaS company, boasting a remarkable team and fostering strong partnerships with our clients. We consistently experience growth and offer a highly competitive product.Within Subtonomy, my role encompasses Sales & Marketing. Through our domain knowledge, we strive to enhance the efficiency of mobile operators. Our main focus lies in providing solutions for Legal data retention/Geopositioning, and technical customer care where we aim to increase first-call resolution, reduce call handling time, and facilitate the digitalization of customer channels through open APIs & AI.If we were to collaborate, you can expect the following from me:- Dedication and passion towards ensuring your success- A proactive approach to decision-making and moving forwardI would be delighted to connect with professionals in the following fields:Customer Care, Back office, Operations, Lawful services, Sales, Start-ups & Telecom IT/OSS/BSSContact me via email at fredrik.edwall@subtonomy.com or reach me on my mobile at +46 705 66 06 85.