Fredrik Ingvander Email and Phone Number
Fredrik Ingvander work email
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Fredrik Ingvander personal email
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Strategic Process Manager with expertise in Change Management, Efficiency, and Innovation!I am a driven and solutions-oriented process Manager with extensive experience in managing and optimizing processes, mainly Order-to-Pay/Order Fulfillment, within the Infra business unit at Telia. My work spans a broad product portfolio, including Fiber, Wholesale, and ComOp products, making every day filled with new challenges and opportunities for improvement.My expertise lies in managing and developing efficient delivery processes—from creating new processes for product development to fine-tuning existing systems to maximize automation and efficiency. I also have strong competencies in Change Management, successfully guiding organizations through transitions, ensuring stakeholder engagement, and smoothly implementing new processes and procedures.During my time at Telia, I have developed a broad skill set and have had the opportunity to grow in various areas, including:Process architectProcess developmentProcess governanceProcess strategicProcess modelling Continues improvementEnterprise ArchitectureDeveloping and Writing RoutineImproving working methodsCoordinationLeadershipOn a personal level, I am a social and creative individual who is always seeking new ways to grow and develop. Music, photography, and the art of crafting the perfect Gin & Tonic are some of my passions outside of work.I am always open to exciting opportunities to use and further develop my skills. If you believe we can create something great together, feel free to reach out for a coffee or a conversation.
Telia
View- Website:
- teliacompany.com
- Employees:
- 17686
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Process ManagerTelia Dec 2020 - PresentMalmö, Skåne, SverigePart of BU Infra and responsible for the Order Handling process within Infra. -
Operational Process ManagerTelia Oct 2019 - Nov 2020Malmö, SverigeWorking within business unit Infra, department COMop. Responsible for mainting and developing our processes regarding delivery of COMop and FTTH/FTTB solutions to Landlords, Housing associations and many more. Also part of the COMop units management team. -
(Acting) Head Of Design And ActivationTelia Sverige Sep 2018 - Sep 2019Malmö, SverigeActing manager within BU Infra Delivery for a team responsible for Design & Activation of FTTB and FTTH COMop solutions. In total I had responsibility for 14 team members:9 Deployment Technichans4 Network designers1 Delivery and Campaign coordinator -
Operational Process ManagerTelia Sverige Apr 2018 - Aug 2018Malmö, SverigeWorking within business unit Infra Delivery. Responsible for mainting and developing our processes regarding delivery of FTTH and FTTB products to Landlords, Housing associations and many more. -
Offering & Process ManagerTelia Sverige Jul 2017 - Mar 2018Malmö, SverigeResponsible for evaluate and developing our Fiber to landlord-products internal work-flows and processes to ensure we work in the most smart and efficient way to meet the customers demands and needs. In my daily work I identify key issues and pain points in current processes and then initiate projects and tasks to prevent these. I work close with our Sell, Deliver and Support units to make sure that their input no goes unnoticed in the decision making. -
Customer Advisor Operator ServicesTelia Sverige Oct 2016 - Jun 2017MalmöHandle additional/aftersales orders from existing customers through phone and mail, from first contact with client to delivery of service. Also working with different administrative tasks within the delivery process of fiber optics to real-easte owners, landlords and housing associations. -
Fttx PlanningTelia Sverige Mar 2016 - Oct 2016Malmo, SwedenFTTx planning, responsible for planning and dimensioning FTTH and FTTB network delivery to different MDU and SDU projects within Telia Operator, Operator Services Fiber Delivery. -
Delivery Coordinator FiberopticsTelia Sverige Nov 2014 - Mar 2016Malmo, SwedenWorking with different administrative tasks within the delivery process of fiber optics to real-easte owners, landlords and housing associations. I also handle additional/aftersales orders from existing customers through phone and mail, from first contact with client to delivery of service. -
B2B Store SalesmanTelia Sverige Nov 2013 - Oct 2014Malmo, SwedenAt this Telia Store I work with B2B customers within Small and SME segment. My main focus is to establish contact with new customers and develop the exciting connected to this store. I met customers in the store, through phone and on different events in the region. -
Order Administrator And TrainerTelia Sverige Mar 2012 - Oct 2013Malmo, SwedenOrderprocessing and sales support to Telias Resellers.Also responsible for my teams productivity and working for increasing it. I did this by making workshops, giving one on one tips and support, making sure they have all the latest and updated information regarding our daily work and processes. -
Salesmen, Telia StoreTelia Sverige Apr 2007 - Feb 2012SwedenAt Telia Stores I worked with sales, both B2C and B2B. Managed backoffice tasks etc.. Provided World Class Service to all Telia customers entering the store. -
Restaurant EmployeeMcdonald'S Corporation Jan 2006 - Apr 2007SwedenBasic cashier and kitchen worker. My first job. Out of 800 persons searching. I was picked to the team of 40 to open a new restaurant.
Fredrik Ingvander Skills
Fredrik Ingvander Education Details
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Katedralskolan I LundBusiness And It
Frequently Asked Questions about Fredrik Ingvander
What company does Fredrik Ingvander work for?
Fredrik Ingvander works for Telia
What is Fredrik Ingvander's role at the current company?
Fredrik Ingvander's current role is Process Manager at Telia.
What is Fredrik Ingvander's email address?
Fredrik Ingvander's email address is ingvander@me.com
What schools did Fredrik Ingvander attend?
Fredrik Ingvander attended Katedralskolan I Lund.
What are some of Fredrik Ingvander's interests?
Fredrik Ingvander has interest in Telecom, Music.
What skills is Fredrik Ingvander known for?
Fredrik Ingvander has skills like Telecommunications, Mobile Devices, Mobile Communications, Ip, Voip, Increase Productivity, Workshops, Motivation, Presentations, Sales, Supports, Problem Solving.
Who are Fredrik Ingvander's colleagues?
Fredrik Ingvander's colleagues are Knut Nedrum Kraglund, Bea Jacobsson, Eija Junninen, Lina Pajala, Iram Barlas, Jan-Iiro Jarva, Cecilia Grobecker.
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