Fred L. Shepherd Email and Phone Number
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Fred L. Shepherd personal email
Fred L. Shepherd phone numbers
I am a former Chief Information Officer (CIO) with over 13 years of experience in leading strategic technology initiatives, enhancing cybersecurity measures, and optimizing business operations through AI technologies. As a Certified Scrum Master (CSM), I have a strong background in agile project management and IT service delivery, supporting company goals and delivering cost-effective results.In my most recent role at Avalon Health Care Management Inc, I managed a $10M budget and a team of 24 IT professionals, overseeing IT enterprise architecture, portfolio management, digital solutions, and service management across multiple states and facilities. I successfully led the migration of the company's on-premises telecom to a unified communications (UC) solution, delivering significant efficiency gains and cost savings. I also designed and implemented a comprehensive cybersecurity program, ensuring regulatory compliance and safeguarding critical assets. Additionally, I leveraged my expertise in data analytics and AI to implement an enterprise reporting solution using Power BI, enhancing the end-user experience and providing valuable insights for decision making.I am passionate about using technology to solve business challenges and create value for customers and stakeholders. I have extensive industry experience in Manufacturing, Healthcare, Banking/Finance, and Entertainment, and I have also owned and operated an IT consulting and scrapbook/printing business. I possess exceptional leadership and communication abilities, allowing me to effectively communicate complex technical ideas to a diverse range of audiences and collaborate with cross-functional teams. I am eagerly seeking my next opportunity and adventure, where I can apply my strategic vision, technological acumen, and collaborative skills.
Betterbody Foods & Nutrition
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Vice President Of TechnologyBetterbody Foods & Nutrition Jan 2024 - PresentLindon, Ut, Us
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Vp Of It / Chief Information OfficerAvalon Health Care Management Inc Oct 2014 - Feb 2023Salt Lake City, Utah, UsSpearheaded the developing and implementing IT enterprise architecture, portfolio management, digital solutions, and service management, supporting company operations across multiple states and facilities. Demonstrated strong financial acumen in managing a $10M budget and leading a team of 24 IT professionals, with direct supervision of four personnel. Successfully led the migration of the company's on-premises telecom to a UC solution, delivering significant efficiency gains and cost savings. Maintained a high customer satisfaction by effectively managing an internal 24x7x365 service desk team, resolving issues promptly and professionally. Managed the implementation of a new ITSM suite of tools to support the enterprise. Designed and implemented systems to provide comprehensive metrics on technician activity, enabling leadership to make data-driven decisions and optimize resource allocation.• Cybersecurity Leadership. • Reduced Microsoft license expenses by 24%.• Developed Enterprise Reporting Solution with savings of over $750K.• Improved end-user experience by 200%. • Increased revenue by $60K annually.• Reduced annual expenses by $360K. -
Director Of ItSeven Peaks Aug 2010 - Aug 2014Led the IT infrastructure strategy, design, and implementation to support company-wide operations, including back-office functions and retail point-of-sale systems. Advised business owners on technology solutions for M&A transactions and provided ongoing consultation on IT matters. Fostered a culture of learning and development around technology to enhance productivity and innovation. Established and managed vendor relationships to ensure optimal procurement of IT products and services. Ensured seamless operation and maintenance of all IT systems, providing support 24/7 to meet business needs.• Reduced monthly expenses by 40%. Successfully reduced monthly costs by 40% by adopting and implementing virtual server technology, eliminating the need for physical rack space and reducing electrical consumption by half. Consolidated over two-thirds of the old hardware systems, improving operational efficiency and cost savings.• Improved system uptime by 300%. Implemented hardware standards that exceeded the Point-of-Sale system requirements, improving customer experience and increasing system uptime by 300%. Designed and implemented an IT service management (ITSM) solution for asset management, system deployment, request management, and system update management.• Data Analytics. Proficient in managing Point-of-Sale systems to ensure data accuracy and security. Skilled in developing custom enterprise-level reports for short-term and long-term business planning purposes.• Training and Cybersecurity Leadership. Spearheaded monthly employee training sessions to promote best practices and maximize the effective use of technology. Developed and implemented a comprehensive IT security program to protect against cyber threats and comply with regulatory requirements.
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Director Of ItTrivani International, Llc Feb 2009 - Aug 2010As the IT Specialist for an MLM business focusing on natural healing products, I provided essential technical support to the corporate office and owners' locations. Managed system backups, imaging, and procurement to ensure the reliability and security of IT infrastructure and provided end-user training to enhance productivity and streamline operations. -
Owner/OperatorPixie Press, Llc 2001 - 2008Successfully owned and operated a prominent Scrapbooking Business, leveraging technology to drive strategic initiatives, including print design, social media marketing, and website design and maintenance. Strategically utilized technology to streamline business operations and enhance customer experience, resulting in increased revenue and brand recognition.
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Marketing Technology SpecialistBank Of America 1997 - 2000Charlotte, Nc, UsContributed to the Marketing department's reporting initiatives by establishing technology standards and tools to streamline report generation and reduce turnaround time. Managed the end-to-end process of report printing, collation, and distribution to ensure timely and accurate delivery. -
System AdministratorValley Bank Of Nevada 1993 - 1997Ensured consistent end-user technology support through the implementation and adherence to defined standards and processes. Installed cabling and served as a Novell Administrator to maintain network operations. Represented the technology team in business process improvement initiatives to provide technology expertise and support organizational goals.
Fred L. Shepherd Skills
Fred L. Shepherd Education Details
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American Intercontinental UniversityInformation Technology Project Management -
American Intercontinental UniversityInformation Technology Project Management
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Columbus Business UniversityWord Processing Management
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Southern Utah UniversityCyber/Computer Forensics And Counterterrorism
Frequently Asked Questions about Fred L. Shepherd
What company does Fred L. Shepherd work for?
Fred L. Shepherd works for Betterbody Foods & Nutrition
What is Fred L. Shepherd's role at the current company?
Fred L. Shepherd's current role is Experienced VP of Technology @ BetterBody Foods & Nutrition | Certified Scrum Master.
What is Fred L. Shepherd's email address?
Fred L. Shepherd's email address is fr****@****ve7.com
What is Fred L. Shepherd's direct phone number?
Fred L. Shepherd's direct phone number is +180171*****
What schools did Fred L. Shepherd attend?
Fred L. Shepherd attended American Intercontinental University, American Intercontinental University, Columbus Business University, Southern Utah University.
What are some of Fred L. Shepherd's interests?
Fred L. Shepherd has interest in Children, Education, Science And Technology, Disaster And Humanitarian Relief, Getting Certifications In Cissp, Ccna And Ceh.
What skills is Fred L. Shepherd known for?
Fred L. Shepherd has skills like Management, Project Management, It Management, Leadership, Training, Networking, Disaster Recovery, Team Building, Troubleshooting, Team Leadership, Customer Service, Security.
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