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Fred S. is listed as USDA WFH TSR at Peckham, Inc., a with 1033 employees, based in United States. AeroLeads shows a matched LinkedIn profile for Fred S..
Fred S. previously worked as DLA Energy TSR at Peckham, Inc. and DLA Enterprise Help Desk Technician II at Peckham, Inc.. Fred S. holds Bachelor Of Science, Computer Information Systems from Ferris State University.
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Hello:I'm Fred Sparks (he/him). I have a passion for IT support, video production, photography, and graphic design.Since I was a child and received an ADAM computer, I've been hooked on everything technology. I knew at a young age that computers would be a part of my life. This led me to attending Ferris State University and obtaining a B.S. in Computer Information Systems. I've since constructed a career of helping others with various IT issues. Highlights include:Working 24 hours to ensure software was properly delivered to 200 storesWinning awards for assisting the most customers in a month.Completing a Department of Labor apprenticeship, by obtaining Security+I am a life long learner, as I"ll never know it all, however; through continuous effort may the skills I obtain or enhance assist others during difficult times.
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In training. The activities associated with this position include identification, prioritization and resolution of USDA (CEC) related incidents. Incidents are transferred to the appropriate USDA department as needed
The activities associated with this position include identification, prioritization and resolution of Energy related incidents/work orders. Incidents / Work Orders are transferred to the appropriate Energy department as n
Duties also include Active Directory account unlocks and password resets, logging off Citrix Director sessions,mainframe DSS and LOLA account maintenance, VDI session troubleshooting / problem resolution over Skype / BOMGAR
Responsible for providing over the phone support that is technical in nature. The activities associated with thisposition include identification, prioritization and resolution of reported problems. Additionally, perform general maintenance tasks and resolve less complex IT problems immediately, while the more complex IT issues will beescalated to a higher level of support. Upon resolution of issues, Remedy is used to document the call;
Perform Active Directory/VM password resets, unlock AD/VM accounts, troubleshoot desktop issues, replacebroken desktop components, answer help desk calls and enter issues into Remedy, and enter/resolve Remedyincidents/work orders.
Assist customers by answering questions and general inquiries regarding the processes and procedures for the United States Passport Application process.
Other employees you can reach at peckham.org. View company contacts for 1033 employees →
Sean Riedel
Colleague at Peckham, Inc.United States
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Diann Buckley
Colleague at Peckham, Inc.Lansing, Michigan, United States
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Katie Polzin
Colleague at Peckham, Inc.Lansing, Michigan, United States
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Amy Quantrell
Colleague at Peckham, Inc.Greater Lansing, United States
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Ajaunta Turner
Colleague at Peckham, Inc.Lansing, Michigan, United States
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Laura L. Doty
Colleague at Peckham, Inc.Lansing, Michigan, United States
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Gordon Pepple
Colleague at Peckham, Inc.Phoenix, Arizona, United States
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Bradney Cannon
Colleague at Peckham, Inc.Detroit Metropolitan Area, United States
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Shannon Pertner
Colleague at Peckham, Inc.East Lansing, Michigan, United States
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Amanda Centeno
Colleague at Peckham, Inc.Lansing, Michigan, United States
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Quick answers generated from the profile data available on this page.
Fred S. works for Peckham, Inc..
Fred S. is listed as USDA WFH TSR at Peckham, Inc..
Fred S. is based in United States while working with Peckham, Inc..
Fred S. has worked for Peckham, Inc..
Fred S.'s colleagues at Peckham, Inc. include Sean Riedel, Diann Buckley, Katie Polzin, Amy Quantrell, and Ajaunta Turner.
You can use AeroLeads to view verified contact signals for Fred S. at Peckham, Inc., including work email, phone, and LinkedIn data when available.
Fred S. holds Bachelor Of Science, Computer Information Systems from Ferris State University.
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